OUR MISSION:
Family Reach is a national 501(c)(3) nonprofit dedicated to removing the financial barriers standing between cancer patients and their treatment — such as loss of income, increased out-of-pocket expenses, and socioeconomic factors. When faced with these financial barriers, families have to make impossible decisions like choosing between paying for treatment or basic essentials like housing, food, and transportation. No family should have to choose between their health and their home — and we won’t stop until that’s the reality.

INTERNSHIP OVERVIEW:

Family Reach is seeking an unpaid intern to join our team this summer. This is a great opportunity for someone who is looking to gain experience in nonprofit organization management or looking to earn course credits.

The Programs Department of Family Reach serves patients and families/caregivers, through a combination of financial assistance and resource navigation; our service which provides personalized recommendations for support with basic needs. This internship will largely focus on assisting in a pilot program under our Resource Navigation service.

Family Reach is seeking a mission-oriented intern to join our growing team. This opportunity is perfect for someone hoping to learn valuable skills related to program development, program evaluation, and direct service delivery. The intern will provide support in a pilot program where staff will conduct ongoing resource navigation on behalf of families. Support may include analyzing information learned through conversations with families, reporting on trends, and assisting with administrative tasks for the team as needed.

The ideal candidate is eager to learn, has a passion for giving back, and is interested in helping to address the financial needs of those who are impacted by a cancer diagnosis. Organization and communication skills are a must. The internship is well suited for an individual who enjoys learning about nonprofit program administration, as well as the barriers to care of people facing cancer.

The intern will work 15-20 hours per week starting end of May 2024 to mid-August 2024, but the start and end dates can be flexible to accommodate an academic calendar.

Key Responsibilities:

Programs Admin Support

  • Provide administrative support to Programs department

  • Attend department meetings and take notes as needed

  • Help develop training materials and other resources

Pilot Support

  • Identify trends in staff feedback and provide insightful summaries of program experience

    • Record quantitative data in order to allow for program evaluation and measurement

  • Work with our Content and Storytelling team, to identify patients or caregivers who may be interested in sharing their experience of the program

  • Work with a cross-departmental team on pilot performance

  • Help to craft educational materials around the program to inform participants about what to expect

  • Collaborate with and support the Resource Navigator running the pilot program as needed

Qualifications:

  • Demonstrated success in starting and fully completing multiple projects

  • Comfort with multiple projects

  • Strong attention to detail

  • Ability to communicate regularly through phone, Gmail, and Zoom with internal and external stakeholders

  • Eager for ongoing learning and self-improvement in the role

  • Interest and expertise in collaborative work with individuals from varied backgrounds

  • Good verbal and written communication skills

  • Enthusiastic, curious, and proactive attitude

  • Passion for Family Reach’s mission

  • Access to laptop and stable internet connection

FAMILY REACH VALUES:
Family Reach is inclusive of all racial, ethnic, and cultural minorities; LGBTQIA+ individuals, individuals with disabilities, individuals that are neurodivergent, and individuals from all educational backgrounds. We encourage multiple perspectives and experiences, support a multicultural environment, and are dedicated to building our leadership and staff to reflect these values and the diverse communities we serve.