Family Reach is seeking an experienced HR Manager to join our growing team in our Boston office. Reporting to the Sr. Vice President of Operations & Chief of Staff, this person will serve as the go-to internal Human Resources staff member. The HR Manager will interface regularly with our Professional Employer Organization (PEO). As a human resources generalist, this role will oversee full-cycle talent management and organizational development, including: talent acquisition, performance management, learning and development, organizational culture, employee engagement and retention, and diversity and inclusion.

The ideal candidate will have 5-10 years of relevant experience, and be willing to improve existing and develop new processes.

Responsibilities include:

HR Administration

• Assume all human resource administration activities for the organization

• Regularly interface with our PEO to understand legal requirements related to HR,

  reduce legal risks and ensure regulatory compliance

• Review existing HR policies and procedures and identify needs for revisions and new

  policy development

• Collaborate with the Sr. Vice President of Operations & Chief of Staff to manage the

  annual compensation review process to provide incentives and rewards for effective

  performance

• Participate in (and eventually run) quarterly meetings with the HR/Compensation

  Committee, which is made up of various Board members

• Serve as the point person for all staff regarding HR matters

• Setup all new hires in the organization’s Human Resources Information System (HRIS)

  and manage employees’ personnel files

• Maintain and update the organization chart

  Talent Acquisition & Onboarding

• Identify and create recruitment plans based on organizational strategies and talent

  acquisition needs

• Collaborate with the hiring manager to facilitate the interview and hiring process, as

  well as to review and support creation of onboarding plans for all new hires

• Utilize TriNet Hire applicant tracking system to manage the posting, recruiting, and

  communication of jobs and candidates

• Create and maintain job descriptions

• Oversee and support hiring supervisors to effectively onboard new hires

Performance Management

• Manage the performance management process, ensuring it is consistent and effective

• Identify and implement a new cloud-based solution to streamline the annual

  performance review

  
  

  Learning & Development

• Identify ways to increase access to learning programs, including arranging trainings on

  topics such as: management, coaching, feedback, performance evaluation, change

  management, and facilitation skills

• Regularly review and update organizational core competencies

  
  

  Organizational Culture

• Champion and nurture a vibrant and collaborative organizational culture

• Coordinate team meetings and retreats, as well as ensure team-building strategy

  (recognition systems, celebrations, etc.) is in place and executed well

• Lead the annual culture survey and evaluation, analyzing the survey results and

  reporting back to the team

• Implement a diversity & inclusion (D&I) initiative into the Family Reach culture

  beginning with a committee comprised of various staff members