An integral part of the dynamic Development team, the Development Coordinator plays a central role in providing support and ensuring efficiencies across all Development initiatives and activities, including, but not limited to donor relations, special events, peer-to-peer fundraising, and development operations
Responsibilities include:
Development Operational Support
● Provide support to all Development team members to ensure efficiencies and departmental success:
o Assist in major mailings
o Oversee and maintain effective gift processing procedures, including both recording donations and processing weekly acknowledgments
o Assist with entering and maintaining all Contact information in Salesforce
o Assist with entering and maintaining all Activities information in Salesforce
o Work with department members to support fundraising needs such as pipeline management
o Assist with generation of Development reports
o Participate in all development-related Salesforce conversations, helping to outline solutions to support the Development team
General Development Support
● Support donor cultivation and stewardship activities for all targets in collaboration with development team members, including mailings, emails, reporting, etc.
● Prepare donor invoices and manage the collections process
● In coordination with development team, provide support for all activities for the ambassador programs, including but not limited to: Women’s council, Emerging Leaders Society, Family Council, etc. This could include all meeting preparation, communication, etc.
o Maintain accurate and up-to-date lists of Councils and volunteer groups.
Event Support
● Event Guest Management Services:
o Managing guest RSVP's and event invitations
o Facilitating guest touch points and concierge emails
● Pre-Event
o Creation of back-end event pages for ticket sales and registration
o Support and create systems with Senior Events Manager to track event supplies. Pre-event organization and supplies packing
● During Event
o Working knowledge of guest registration. Ability to facilitate training for volunteers and staff.
o Manage the donation card process at fundraising events, including training volunteers the day-of, collecting and tallying amounts raised, and processing all credit card transactions.
● Post-Event
o Thank you notes for donors, vendors, event speakers, etc.
o Facilitating hand-written Thank You from Family Reach leadership
o Recording in Salesforce of guest invitations and attendees.
Peer-to-Peer Event Support
● Assist with event logistics, planning and execution
● Assist with fundraising page creation and fundraising platform management
● Send packages to ambassadors (RA)
● General event support as needed
Other duties as assigned by supervisor.
Position Requirements: