The Release Manager is responsible for managing all release activities end to end.  This includes planning and coordinating amongst various organizational areas to ensure a proper release schedule. This person   leads the effort of defining the strategic direction for release management tools and will assist in managing projects and inter-dependencies to ensure the integrity of the release. 



What you will do:

  • Work with various areas in the organization to plan the release items 
  • Actively participate in review sessions and facilitate communication to ensure process alignment
  • Understand and have a good handle of all the features and contents of the package
  • Manage risks and resolve issues that affect release scope, schedule and quality
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Ensure that the service operations teams have an appropriate handover and training
  • Responsible for reporting the overall progress of the package
  • Work with Change Management on rollout plans pertaining to migrations and configurations
  • Coordinate system Demos and training as necessary 
  • Conduct Port-Mortems after each release and ensures continuous process improvement 
  • Work with Change Management to understand impacts of branches and code merges
  • Maintain the release schedule for all core services and ensure alignment across key partners and vendors.
  • Ensure delivery of appropriate support documentation and release notes 


Technical Responsibilities:

  • Knowledge of software development life cycle
  • Knowledge of project management principles
  • Knowledge and practical/daily experience of Jira



Your Experience:

  • Bachelor’s degree in engineering, science, information technology, business management, or related fields.
  • Minimum five (5) years of related work experience in software product or software development
  • Experience in Waterfall and/or Agile Development Methodology 
  • Experience working in high pace environment with emphasis on process improvements
  • Previous experience in managing the packaging and delivery of software
  • Demonstrated effective leadership and analytical skills
  • Advanced written and verbal communication skills are a must