Assistant Manager

Essential Duties and Responsibilities

FINANCIAL

●      In conjunction with Regional Manager and the Community Director they are responsible for staying within the established budget guidelines throughout the year.

●      Actively maintain and report monthly variances and narratives.

●      Ensures that all rents are collected when due and posted in a timely manner.

●      Makes sure that all bank deposits are made immediately, and deposits are recorded to the daily.

●      Supports the Community Director to perform evictions as required on delinquent rents.

●      Supports the Community Director with constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to corporate office for payment.

 SAFETY

●      Reports all liability and community incidents to the Community Director immediately to be submitted to the corporate office.

●      Support Community Director with action items relative to safety checklists with maintenance staff.

ADMINISTRATIVE/OFFICE

●      Supports Community Director to ensures that lease files are complete, and that completion of leases is being executed properly through BlueMoon.

●      Responsible for offices opening on schedule, condition of office, and model apartment.

●      Attends scheduled corporate management meetings as requested by Community Director or corporate office.

●      Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Supports Community director for submission of required reports to corporate offices on a weekly and monthly basis.

RESIDENT RELATIONS

●      Maintain a positive customer service attitude.

●      Periodic inspection with residents move-in/move-outs.

●      Review all notices to vacate to determine the cause of the move-out.

●      Support Community Director to initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc.

MAINTENANCE

●      Physically walk and inspect community on a regular basis; check on vacant apartments.

●      Updates board indicating vacancy status daily. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.

●      Work closely with Lead Maintenance to monitor and schedule all maintenance activity.

MARKETING/LEASING

●      Support Community Director with conducting market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.

●      Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.

●      Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.