Schedule: 20 hours/week (50% time)
Summary: The ANR Foundation is a Berkeley-based nonprofit organization seeking an Technical Operations Assistant who will employ their technical expertise in support of the organization's mission. A candidate with the right balance of experience and skills will find this position rewarding and well-compensated. Note: This position does require proximity to a Berkeley-based office for required on-site tasks.
Responsibilities:
This position will provide staff with top-notch network and computer support. The ANR Foundation operates a Windows-based network encompassing one file server, 15 desktop computers in our Berkeley office, and 22 computers and laptops accessing our network remotely.
Required technical skills and experience include: proficiency with Windows network configurations, operating systems, and software (e.g. Office/MS 365 programs); troubleshooting and documenting on-site and remote computer/network issues; communicating with non-technical staff on and documenting computer and software procedures; recommending and implementing hardware and software upgrades to support operations; supporting web-conferencing (e.g. Zoom); and identifying, preventing, and resolving cybersecurity threats.
Desirable skills and experience include: iOS/Mac devices; database management; Cloud storage management; SQL programming; WordPress coding; social media management; applying technology to public benefit issues; .
Qualifications:
The ideal candidate will be: organized, resourceful and flexible; tenacious in problem-solving, and patient and respectful when communicating technical issues with non-technical staff; blessed with an analytical mindset; in their element when performing detail-oriented tasks, and committed to ongoing self-development in IT practices.
Required Experience and Education include:
· 1-2 years providing support for small to medium-sized Windows networks and their computer systems, including support to remote users
· Some formal undergraduate training and/or education in IT and accounting subjects.
Our Work Environment:
Our team is currently tele-commuting; however, once it is safe to return to the workplace, resuming work in the Berkeley office is expected, though continuing to work part of the time remotely will be considered. This position will need to be available to go into the office to do occasional troubleshooting and maintenance, even during this time.
We pride ourselves on providing a supportive and inclusive team environment. Benefits include generous PTO and sick leave, jury duty coverage, medical and dental insurance support, 403b Retirement Plan, and other benefits based on years of service. For this position, the American Nonsmokers' Rights Foundation is open to considering some reimbursement of pertinent technical education courses, webinars, and publications.
How to Apply: Complete application fully, including resume and a cover letter . Note that applications without a cover letter will not be considered. The American Nonsmokers’ Rights Foundation is an equal opportunity employer and committed to building a diverse staff that represents the populations and communities we serve. People of all ages, ancestry, race, disability, gender, gender identity, religion, and sexual orientation are encouraged to apply. No calls please.
The American Nonsmokers’ Rights (ANR) Foundation is a 501(c)3, educational nonprofit organization, which creates comprehensive programs to prevent the harmful effects of secondhand smoke and smoking among youth and adults. Incorporated in 1984, the organization has more than 35 years of experience promoting prevention and education about smoking, secondhand smoke, and exposing tobacco industry interference with public health policies. Our goals include educating the public about the health effects of secondhand smoke and the benefits of smokefree environments. Ultimately, our efforts are intended to create a smokefree generation of Americans that rejects tobacco use and is savvy to tobacco industry tactics. Our sister organization is Americans for Nonsmokers’ Rights.