At the heart of our work here at Automox is our drive to raise the world's security confidence.
We are seeking a results-driven Senior Account Manager to join our world-class sales team. You will evangelize our modern Security patching cloud platform to our customers. This role requires self-motivated individuals and great teammates who are passionate about SaaS, activate participants in driving customer delight, and love to help our clients expand their use of Automox.
Successful candidates will have demonstrated the ability to work within a team to drive customer retention and expansion with their outstanding knowledge of the product and the customer base of IT and Security Ops managers (or equivalent experience). Furthermore, successful candidates will possess the desire and comfort to step into a role that they themselves will help shape.
THE FUN STUFF
Drive Automox’s existing business revenue growth through renewals and account expansion opportunities presented to them by their Client Success Management (CSM) peers
Coordinate with CSM and New Business teams to resolve customer concerns and issues
Develop processes and KPIs to effectively manage and track retention and growth pipeline
Identify revenue risks and create steps for risk mitigation in collaboration with CSM and Sales Leaders
Provide qualitative assessment of renewals, attrition and major performance drivers to Leadership
Exceed monthly targets while contributing to overall team goals
Maintain customer database integrity, maintain complete/accurate records of sales activity in support system
Bring a great attitude as we develop a new team and all the fun that comes with building a great sales and overall company culture
SKILLS AND ATTRIBUTES:
Bachelor's degree and/or 5-7 years of account sales experience in the software security industry or equivalent
Self-starter, proactive, motivated, responsible with a passion for customer engagement
Excellent written and oral communication skills, professional and confident phone/email skills
Ability to work toward common goals in a self-directed team environment with minimal supervision
You down with PPPG? Live by and champion our sales team values: process minded, product knowledge, performance-oriented, and actually giving a ****
Comfortable with, and enjoy, a challenging sale, helping IT Managers and decision-makers see value in evolving their approach to security
Possess an affinity for SaaS
Technical aptitude to convey/articulate value-based propositions to a technical audience, including c-level
Practice and preach efficiency and have an intuition for opportunity
Demonstrated track record of success
You have the ability to work cross-functionally, lead projects, and make things happen
You take what you do seriously, but you do not take yourself seriously. Those without a sense of humor need not apply
At the top of the list is simply that you will have a voice and an impact on the success of Automox and on the security of customers like NASA, Xerox, DollarShaveClub, TripAdvisor, GE Healthcare and more.
A strong proven leadership team backed by founders of Tenable, Carbon Black, RSA, AlienVault, Internet Security Systems, ThreatGrid, Phantom Cyber along with world-class venture capital.
Great downtown Boulder location - (Walk to lunch!)
Free Downtown Parking
Free Eco Bus Pass - (Office is right across the street from the Boulder bus station)
Open vacation policy - (take what you need to stay energized)
Standup desks, quiet spaces, snacks and yes… coffee.
Rooftop deck and amazing views (we celebrate victories both big and small)
Monthly team-building rituals (hikes, ice cream breaks, lunch and learns, cross-team opportunities)
Come join the adventure!