** Candidates are required to be domiciled and located within Illinois, Indiana, Louisiana, California, or Wisconsin. Relocation to Chicago, IL not required. Remote work candidates encouraged to apply **
We’re looking for a Customer Experience Representative to join our growing team. The customer experience team is on the front lines, responsible for the happiness and loyalty of our customers.
Whether you are helping a customer set up their device or talking them through how to use a feature within the app, you are ready to share your knowledge and provide expert guidance. You understand that our customers are looking for peace of mind and you’re excited to help them make the most of the Jiobit experience. You’re also dialed in to the themes you’re hearing from our customers and ready to share them within the business.
If this is you, we’d LOVE to hear from you. Be sure to include your cover letter, so that we can learn more about you and why you feel this opportunity at Jiobit is a match.
Sunday-Thursday 9am-5pm CT
What you'll do:
What you'll need:
Jiobit has won an Editor's Choice Award with PCMag and has been featured on CNBC, Buzzfeed, Techcrunch, and USA Today to name a few. Jiobit has offices in Chicago and Silicon Valley. With a strategic investment from Netgear, Inc., along with Chicago-based Venture Capital firm, MATH Venture Partners, we are positioning the business for rapid growth.
We provide competitive compensation, generous stock options, ample benefits, and clear and concise pathways to personal and professional growth within the organization
Basically, this is the moment you opt-out if you’re not into it.
We believe that caregivers should have a single source of helpful information to guide growth and reduce stress. We envision a world where families move forward with ease using a single source of helpful information. Everything we do and everyone who works here is centered around this mission.
Our mission is to provide the right information at the right time to the right people.
Featuring a host of encryption and security technologies, Jiobit is trusted by thousands of pet owners and families, as well as enterprise customers, with usage in every populated continent in the world.