As a Cause Mapping® Instructor, you will play a key role in the delivery of ThinkReliability’s training. This position will be a face of the company, conduct training courses for our clients both virtually and in-person. You will work across various industries and be exposed to a wide array of incidents and topics while applying a practical application of problem-solving principles and concepts.

Note: We are not actively hiring for this position at the moment. However, we welcome you to submit your application, and we will add your information to our applicant pool. If your qualifications align with our needs when we begin actively hiring, we will reach out to you.


The Cause Mapping® Instructor will:

  • Deliver quality Cause Mapping workshop training content across a variety of industries.
  • Focus on being a resource to customers, ensuring training is tailored to meet our customers’ unique goals.
  • Demonstrate professionalism, integrity and reliability through communications and interaction with customers and colleagues.
  • Engage with a broad spectrum of audiences, ranging from frontline workers to senior-level executives.
  • Nurture and foster relationships to be an ongoing resource for customers and potential customers.
  • Provide input on thought-leadership content to be shared within training, facilitation and marketing materials.
  • Continuously develop professional skills in ways that include (but aren’t limited to) building example Cause Map™ diagrams for internal and external use, participating in internal calibration calls and watching recorded workshops and short courses.
  • Strive for excellence in all tasks.
  • Facilitate investigations, virtually or onsite, across a variety of industries and provide quality Cause Map™ investigation files while coaching the client to ensure understanding of deliverables, as needed.
  • Travel (domestic and international) approximately 24 weeks a year (2-3 days at a time).



  • Bachelor’s degree in an engineering or science discipline with 3+ years of engineering/technical experience. Advanced degree(s), including MBA, a plus.
  • Strong problem-solving and troubleshooting skills.
  • Knowledge and application of process improvement processes.
  • Strong interpersonal skills to effectively communicate and interact within all levels of an organization.
  • Inquisitive and detail-oriented personality, seeking to comprehend complex systems and processes.
  • Proven self-starter with an entrepreneurial spirit.
  • Plant/manufacturing operations or safety/environmental regulatory experience a plus.



For your application to be considered complete, be sure to upload the following materials in the application form:

  • One-page cover letter PDF explaining why you are a good fit for this position, as well as salary requirements
  • Resume in PDF form