Starburst PreSales Solutions Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work with our customers directly to ensure their overall success with Starburst’s product offering. You will work closely with field sales representatives to own the technical aspects of the sales cycle, customer evangelization and qualification process from discovery calls through to closure. From demonstrating Presto capabilities, giving presentations, delivering educational sessions or technical workshops, and running proofs-of-concept to migrating from legacy platforms or moving to production Solutions Architects are Presto experts who will provide technical leadership, data management, and analytics experience and consultation.
Responsibilities
Solutions Architects own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure.
Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
Define, scope and execute customer proof of concept studies
Act as the consultant and Presto expert on architecture, deployment and design discussions.
Act as the primary customer-facing technical resource during technology evaluations
Design and build demos, presentations, reference architectures, and custom integrations
Perform overall system and SQL performance tuning and migrations from legacy systems
Collaborate with Engineering and Support teams for critical customer operational issues and questions
Act as the voice of the customer during internal product engineering discussions
Develop field best practices, how-to documents, and contribute to our internal knowledge base
A willingness to travel to customers as needed
Requirements
5+ years of experience in customer-facing technical roles
Experience in field sales/field consultant
Very strong analytical and problem-solving skills
Strong presentation skills and an ability to respond dynamically to questions in real-time
Expertise in ANSI SQL
Expertise in Data warehouse usage and concepts
Experience with Cloud deployments
Readiness to travel to and working from multiple customer locations
Excellent verbal and written communication skills
Ability to code in a second language (Python and/or Java a plus)
Experience with big data environments: public/private cloud, Hadoop, distributed storage
Desire to work in a fast-paced startup environment with cutting-edge technologies
Starburst Data, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.