• Prepare client trade show estimates, including obtaining full details from show organizers and getting quotes from approved vendors.
• Maintain production folders and details for each project.
• Coordinate pre-show meetings with client as needed to ensure project is on track.
• Organize and process trade show service orders, collecting confirmations from vendors including contracts, prices, delivery dates and shipping information.
• Coordinate freight shipments and schedules for assigned projects.
• Monitor progress of project timelines with internal production team and external vendors.
• Confirm schedule for preview date and time when applicable.
• Revise project estimates and obtain signoffs of change orders as needed on approved projects.
• Reconcile each project when the exhibit returns from a show and coordinate post-show followup meeting with client.
• Reconcile all cost for each project and submit for final invoicing.
• Gain working knowledge of client's exhibit properties, components and how they are assembled.
• Provide onsite show supervision at larger events as needed by client. (Estimated travel is 20% -30% ).
• Act as primary liaison between production, sales and client.

• Strong customer service focus and ability to work in fast-paced environment.
• Creative problem solver with a can-do attitude who enjoys working with clients to ensure successful trade show events.
• Excellent communication skills - both written and verbal.
• Ability to be organized, detail oriented and deadline focused while managing multiple projects in a fast paced environment.
• Bachelor's Degree or work equivalent.
• Minimum 2 years experience is customer service, sales support or account management.
• Working knowledge of trade show event management and logistics a plus.
• Position requires good PC skills and the ability to learn new programs / procedures quickly.
• Experience with Salesforce is a plus.

Job requires ability to travel up to 30%.