Donor Relations Manager

TO APPLY: Please prepare a resume and cover letter outlining your interest, readiness, and qualifications for the position. Applications close October 23rd, 2023. Unfortunately, incomplete applications will not be considered.

Job Description Overview

Are you someone who loves meeting with people, builds trust and connection seamlessly, and is unafraid and unapologetic about asking for money to support LGBTQIA2+ young people? If so, apply to be our very first Donor Relations Manager. The role is largely focused on identifying, cultivating, and soliciting donors for new, annual, and sustained giving. Reporting to the Development Director, they will implement a variety of approaches that engage a diverse array of donors and supporters. This role also works closely with the Development Director on identifying and implementing tactics and messaging that support the overall funding strategy.

Administrative Details

Reports to: Development Director

Employment Type: Full-Time, Exempt

Hours: Monday-Friday 9:00 a.m. – 5:30 p.m. (some weekends and evenings may be required)

Salary: $55,000-60,000 annually

IOYS offers employees a competitive benefits package.

Location: Colorado Springs, CO (in-person required)

Responsibilities

Additional Duties as assigned.

Donor Relations

Prospect and research new organizational donors, sponsors, corporations, and philanthropists

Engage prospective donors with meetings and materials to support the mission of IOYS

Engage active donors with acknowledgement and updates on the impact of our work, developing and maintaining close relationships

Works with Development Coordinator to ensure donors are participating and acknowledged through proper channels, to include phone, mail, email, and SMS

Synthesize data from Development Coordinator to identify lapsed donors and implement strategy to re-engage Record and track communication with and notes about donors in donor database.

Utilize a variety of tactics to encourage increased giving for IOYS from various sources Implement strategies for outreach and fundraising as designed by Development Director

Collaborate with the Development Director on preparation and circulation of donor communications for fundraising

Participate as a leading member of the Development Committee

Work with Development Coordinator to create scripts for phone, SMS, and letter-writing outreach to donors

Work with Development Director to write scripts and send lists to Development volunteers and board members so they can participate in peer-to-peer fundraising on behalf of IOYS

Attend meetings of local organizations, companies, and employee resource groups to represent IOYS, increase corporate/workplace giving, and share opportunities for involvement

Solicit donations of funds, auction items, and coordinate fundraisers with local donors

Work with Development team and Events Manager to host regular tours and donor appreciation events

Work with the communications team and the event manager to ensure the fulfillment of sponsorship benefits

Special Campaigns

Supports fundraising needs for events, to include in-kind donations, auction items, and season sponsorships

Supports fundraising needs around matching gifts and larger campaigns such as Give!

Coordinates and participates in all-department phone-a-thons to acknowledge, update, and solicit donors, often including other employees and Board members for participatio

Supports strategizing for engaging staff, board, volunteers in a culture/comfortability of asking

Qualifications Required Education and Experience

4 years development/fundraising experience, with a record of successful financial asks

Bachelor’s degree, or 2 additional years’ paid work experience

Required Knowledge, Skills, and Abilities

Experience with data management and customer relationship software, to include data entry and the ability to pull and analyze reports

Comfortability using Excel to read and create reports

Capability and enthusiasm to naturally engage others orally and in writing about the mission of IOYS to bring in and sustain giving

Proficient knowledge of the Microsoft suite, as well as a capacity to quickly learn new software.

Ability to handle and maintain confidential data

Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills

Exceptional at maintaining detail and following a routine to ensure regular donor communication

Creative and adept at planning, prioritizing, organizing and following through; able to balance multiple competing priorities

Ability to work as a member of a team, but also be a self-starter; able to work under pressure and complete multiple tasks simultaneously

Demonstrates flexibility to actively support change in order to meet strategic goals and objectives

High sense of responsibility and commitment to the mission and policies/procedures of IOYS

Must possess and maintain a valid driver’s license with personal motor vehicle insurance

Preferred

Experience with EveryAction

Competency in anti-racism and anti-oppression

Experience with drop-in center atmosphere

Experience building systems and structures for growth-stage organizations

Experience with the Pikes Peak Region; familiarity with partner organizations and established relationships within the nonprofit and human/social services community

Previous experience working with high-risk youth and vulnerable communities, especially LGBTQIA2+ youth and families

Typical Work Environment

Office setting with occasional work outside the community center, both at external venues and outdoors with some work at a computer station and some work that requires movement around the community center. Position requires the ability to occasionally stand for extended periods of time. Position requires the ability to occasionally lift up to 30 pounds. Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe work place practices with office equipment, and/or avoidance of trips and falls and observance of safety.

About Us

Inside Out Youth Services (IOYS) is a 501(c)(3) nonprofit organization, established in 1990 to build access, equity, and power with LGBTQIA2+ youth of the Pikes Peak region. We are the primary LGBTQIA2+ nonprofit community serving LGBTQIA2+ youth (ages 13-24) in El Paso County. We provide a safe space for gender and sexuality diverse youth and young adults to grow their identities, learn leadership skills and develop the tools needed to both thrive personally and to act as agents of change in their communities. We also provide outreach education throughout the region to create a supportive climate for LGBTQIA2+ youth. IOYS accomplishes these goals through our weekly programming, targeted leadership development opportunities, community partnerships, and through educational outreach to local school systems, healthcare agencies, and other groups providing education and care to LGBTQ+ youth and young adults.

Our Team and What We Value

At IOYS, all staff members are expected to exemplify established team values that include but are not limited to collegiality, respect, accountability, collaboration, and adaptability. In doing so, we model the behaviors and attitudes we ask of our young people, essential to creating a welcoming, radically inclusive, safe and brave space where all people can learn and grow. We are representatives of Inside Out in all we do and say—wherever we are—and it is therefore of utmost importance that all team members exhibit maturity and good judgement through their words and actions. A community center environment is fast paced where priorities and needs rapidly shift and evolve based on the needs of the agency and the young people we serve. Therefore, all staff are expected to own their mindset, adapt to change swiftly, and contribute to a positive and powerful team environment.