HealPros has been voted the fastest growing healthcare company in Georgia by INC Magazine in 2018 and has been recognized as one of the fastest growing companies in Atlanta by Pacesetters in the Atlanta Business Chronicle. HealPros is a mobile healthcare program dedicated to serving the nation's diabetic population. We send our most capable and compassionate technologists into the field with the most advanced technology in the industry to treat members who are not receiving the care they need.
HealPros is looking for a Field Technologist Manager to be based out of our corporate office in Buckhead, GA. The Field Technologist Manager will manage a team of remote Retinal Imaging Field Technologists who are based in various locations throughout the United States.
Responsibilities:
- Lead, manage and support a team of 10-15 remote Retinal Imaging Field Technologists
- Help recruit and create a high performing team that delivers the best possible client service and patient experience
- Lead, manage and inspire the team of technologists to achieve goals and deliver the highest patient engagement
- Address all customer and employee issues
- Be directly involved in defining and ensuring the service results by coordinating the field technologists’ activities
- Adopt new technology and tools to support the highest quality images and service delivery
Requirements:
- Prior experience leading a remote field team
- Strong problem-solving abilities
- Excellent interpersonal skills, and a passion for customer service
- Bachelor's degree in appropriate field of study or equivalent work experience
HealPros is an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, national
origin, disability status, protected veteran status, sexual orientation, gender identity,
age, pregnancy, genetic information, citizenship status, or any other characteristic
protected by law.