CARE ACCESS PRO MANAGER
Location: Atlanta, GA
Company: HealPros

ABOUT HEALPROS:
At HealPros, we’re on a mission to transform healthcare by bridging the gap for diabetic patients who need critical eye care. Our Care Access Pros bring life-saving care directly to member's homes, making healthcare more accessible and compassionate. Through our unique approach, we ensure that even the most vulnerable populations receive the care they deserve.

WHAT DO CARE ACCESS PROS DO?
Our Care Access Pros (CAPs) go above and beyond, providing compassionate in-home retinal imaging services for diabetic patients. They visit patients' homes, capture detailed images of their eyes using our state-of-the-art mobile equipment, and upload these images for physician review. This ensures patients get the care they need, even if they’ve struggled to stay compliant with regular eye exams. Our CAPs work within a specific region, typically covering an hour’s radius, and complete pre-scheduled appointments each day.

Join Our Team as a Care Access Pro Manager!!!

We are looking for a Care Access Pro Manager to lead and support our dedicated CAP team. If you’re passionate about healthcare and have the operational expertise to manage and motivate a nationwide team, this is your chance to make a lasting impact.

WHY HEALPROS?

  • Culture of Compassion: At HealPros, we believe that every member deserves respect, dignity, and personalized care. As a Care Access Pro Manager, you’ll help shape and maintain this culture of compassion throughout the teams you lead.

  • Meaningful Impact: Be part of a mission-driven organization making real, positive changes in healthcare. Every day, you’ll contribute to improving patient outcomes and delivering high-quality care to underserved communities.

YOUR ROLE:
As a Care Access Pro Manager, you’ll be responsible for managing and optimizing the performance of our nationwide CAP team. You’ll ensure operational excellence and foster a culture of accountability, compassion, and innovation.

KEY RESPONSIBILITIES:

  • Team Leadership: Lead, mentor, and manage a team of Care Access Pros, instilling a sense of purpose and dedication in their work.

  • Operational Oversight: Ensure all CAPs are following set workflows, processes, and best practices to deliver efficient and high-quality care to health plan members.

  • Continuous Improvement: Drive ongoing improvements in operations, workflows, and service delivery quality to enhance patient care and member satisfaction.

REQUIREMENTS:

  • Proven experience in operations or team management, preferably in healthcare or a related field.

  • Strong leadership skills with an emphasis on building team cohesion, accountability, and delivering results.

  • Technical problem-solving abilities with an innovative approach to overcoming challenges.

  • Excellent communication and interpersonal skills to manage and inspire a remote, nationwide team.

  • Adaptability and flexibility to thrive in a fast-paced, dynamic environment.

  • Ability to work in the Atlanta office Monday-Friday

WHAT WE OFFER:

  • Competitive salary and benefits package.

  • Opportunities for growth and career advancement within a rapidly growing company.

  • A collaborative, mission-driven work environment.

  • The chance to make a tangible difference in healthcare, helping underserved populations get the care they need.

 

Apply now to join HealPros and help lead the charge in making healthcare more accessible, compassionate, and effective for those who need it most.


HealPros is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.