Job Summary |

The Data Specialist supports our clients in securely importing and exporting data from our products. They will work within the Data Team to support district technical leads in securely sending us their district’s rostering data and transforming that data into our proprietary data format. This team member will be a part of the Aperture Product Team.

Responsibilities |
  • Works closely with internal teams to ensure customer data is safely transferred from SFTP or other data sources into our platform.
  • Joins video conferencing calls with clients to answer data questions, make recommendations, and generally support the successful onboarding of clients.
  • Coordinates with data team members to prioritize assigned workload, escalating customer accounts in danger of missing deadlines.
  • Validates and tests customer data, ensuring successful integrations.
  • Assists with data team project and support tickets.
  • Continually improves technical knowledge and service skills.
  • Reports directly to the Data Manager.

Education & Experience |
  • Bachelor’s Degree or equivalent work experience
  • Client-facing experience in technical projects
  • Excellent communication skills, particularly with technical questions
  • Ability to manage tasks on a queue in a team environment
  • Experience with Excel and basic relational database concepts
  • Ability to quickly learn new features and particulars of software applications
  • Has previous experience with data imports and exports
  • Previous knowledge of Clever, ClassLink, or OneRoster is a plus
  • Previous experience with Zendesk or a similar ticketing system is a plus
  • Education or EdTech experience preferred

Work Environment |
  • Candidates must have access to a home office free from distractions during Aperture’s common working hours of 9:30 am – 4:00 pm ET
  • Candidates must have access to excellent internet which consistently supports video conferencing
  • This job requires occasional travel to our home office (0-5%) for team bonding events

Job Information |
  • Job Type: Full-Time
  • Job Function: Product
  • Travel: Up to once / quarter for team gatherings
  • Locations: Remote

We Are an Equal Opportunity Employer |  Aperture Education does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Aperture Education, in compliance with the Drug-Free Workplace Act of 1988 provides a drug-free workplace for all employees