Logistics & Fulfillment Coordinator

Logistics & Fulfillment Coordinator

Full-Time, 40 hours/week

Remote-Must be located within the United States

US work authorization (Required)

Qualia Life Sciences is at the forefront of creating groundbreaking supplements that push the boundaries of human health and cognition. Our commitment to improving well-being through comprehensive, scientifically-researched products sets us apart in the wellness industry. We are driven by a passion for innovation, a dedication to rigorous science, and a commitment to sharing knowledge that empowers individuals to achieve their best selves.

We seek a detail-oriented and organized Logistics & Fulfillment Coordinator to join our team. This role is crucial in ensuring efficient and accurate order fulfillment across various channels. The Logistics & Fulfillment Coordinator will manage wholesale orders, sample requests, Amazon replenishment shipments, and returns. The ideal candidate will be detail-oriented, efficient, and capable of handling multiple tasks while maintaining a high standard of accuracy.

Primary Duties and Responsibilities:

Process wholesale purchase orders (POs) for domestic and international customers, ensuring accurate data entry and timely submission within our systems.
Coordinate with fulfillment centers to track shipments, resolve shipping issues, and ensure timely replenishment of stock.
Fulfill sample requests by logging, preparing, and tracking shipments to ensure delivery aligns with company procedures.
Manage the returns process, including verifying returns, initiating replacements or refunds, and updating records accordingly.
Handle routine communication with 3PL (third-party logistics) providers to resolve shipping discrepancies and update order statuses.
Prepare and manage Amazon FBA shipments, ensuring compliance with labeling, packaging, and delivery standards.
Monitor backorders and ensure they are processed promptly once inventory is available.
Maintain organized records of all fulfillment activities, including shipments, returns, and inventory adjustments.
Run routine reports on order fulfillment and returns, providing data to support operational improvements.

Qualifications:

Experience: 1-3 years of experience in fulfillment, logistics, or order management. Experience with Amazon FBA is a plus.
Education: A college degree or relevant experience in fulfillment, supply chain, logistics, or a related field is preferred.
Skills: Strong attention to detail, multitasking, and excellent verbal and written communication skills. Ability to work efficiently in a fast-paced environment and meet daily deadlines.
Technology: Familiarity with e-commerce platforms and fulfillment systems; proficiency in Excel and/or Google Sheets for reporting and data tracking.
Passion for the wellness and health industry is a plus.

Management:

Report to the Logistics & Fulfillment Manager and work with the customer support, manufacturing, and production teams.

Opportunity:

To help develop a life-changing, category-defining life sciences company.
To work with a team of cutting-edge thought leaders, scientists, entrepreneurs, industry experts, activists, and visionaries - and an extended team of global influencers.
To learn a tremendous amount (about neuroscience, medicine, psychology, philosophy, evolution, business, leadership, communication, etc.) and be stretched and supported to grow personally and professionally.
To be supported in optimizing your cognitive capabilities and psychological development with the best resources available anywhere.
To apply your full talents and heart to a project worthy of dedication.
To have your work, study, play, and contribution all be the same thing.

Key Culture Elements:

A category-defining company focused on optimizing human well-being and capability globally.
Advancing the cutting edge of consciousness studies, positive psychology, and neuroscience.
Excited by the therapeutic potential of entheogens and empathogens while valuing sobriety and clear-mindedness.
Philosophically aligned with ethical, intentional, human optimization.
Extremely open-minded cultural values.
Focused on redesigning civilization to create sustainable abundance for all - rather than focusing on winning at this version of it.
Partnered with many leading academic and scientific institutions with world-class partners.

The base hourly pay for this position ranges from $20.00/hour to $25.00/hour. The exact compensation will depend on the candidate's location, experience, skills, and other relevant factors and may vary from the posted range.

How to Apply:

Please read the position description, responsibilities, and qualifications in their entirety. If the position looks like a great match and you meet the minimum qualifications and possess the experience required, please consider applying. We look forward to meeting you!

Qualia Life Sciences headquarters are located in the beautiful coastal town of Carlsbad, California, but most of our team works remotely.

We offer a variety of high-quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short—and Long-Term Disability, 401k with company contribution, Bonus Profit Plans, and wellness stipends. We also offer free products to team members and generous discounts to friends and family.

Qualia Life Sciences is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law. Applicants must be currently authorized to work in the United States on a full-time basis.

Our mission is to create products and education for radical human optimization, empowering people to realize their full potential.

qualialife.com

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