Who we are:

LeadsOnline is a powerful digital platform that helps law enforcement investigators and analysts advance criminal cases through the most current data on people and property across the U.S., and helps businesses reduce the hassles of reporting. Law enforcement agencies of every size and mandate use LeadsOnline to find elusive suspects, stolen items, and patterns of individual and organized criminal activity. Businesses, including pawn shops, secondhand stores, scrap metal recyclers, and online marketplaces trust LeadsOnline more than any other system to freely, frictionlessly, and safely report transaction information to law enforcement.

In 2022, LeadsOnline acquired Hawk Analytics, provider of CellHawk, the leader in mapping and analysis of Call Detail Records and other location-based digital evidence. CellHawk is instrumental in extracting rapid answers from messy digital evidence to connect suspects to crimes. We’re thrilled at the good we will do together.

We are building the future of criminal investigations, and need people who are mission-driven, love technology, and who won’t settle for less than excellence to join our team.

Role and responsibilities

LeadsOnline exists to advance cases, careers, causes, and compliance with its unique data, well-designed technology, and exceptional teamwork. We do this through our principles of service, energy, diligence, and persistence. As the Office Manager of our Plano, TX HQ, you’ll keep our metaphorical trains on the tracks and running on time. Your efforts will be critical to keeping our team of 50 operating at a high level in clients and their victims. More specifically, you’ll be responsible for:

·         Bringing contagious optimism and a service mindset that encourages others to do their best work

·         Keeping the office clean and orderly and well maintained, bringing a spark of joy to all

·         Keeping kitchen stocked with snacks, coffee and drinks

·         Keeping staff well equipped, ordering supplies and tools to do the job. We splurge for good pens, fast computers, and big monitors.

·         Celebrating new clients by sending onboarding boxes and LeadsOnline swag

·         Recognizing users who have solved cases and submitted a Success Story with LeadsOnline swag

·         Completing expense reports for office purchases, conferences, and sales travel

·         Planning office events to strengthen culture and teamwork, happy hours, holiday parties, baby showers, etc

·         Ordering food and supplies for and attend Cowboys tailgates during football season

·         Managing the occasional office project (e.g. construction, furniture replacement)

·         Sales Conference registration, hotel / car booking, booth setup and logistics communications with staff

·         Partnering with Marketing to manage deadlines for conference deliverables

This is the job for you if you

·         Think everything you just read is meaningful and really dang cool

·         Have previous work experience in administrative functions such as Office Management, Executive support, or Sales Administration

·         Have a high motor, contagious optimism, and find joy in serving others

·         You communicate well and with clean grammar via phone, email, and in person

·         Organization, task management, and follow up are in your DNA. You’re the most reliable person we know

·         Are proficient in Microsoft Office tools. Most importantly, Teams, Outlook, Word, PPT, Excel

·         Want to play a critical role on a team with a mission to make communities safer and deliver justice to crime victims

What you can expect from us

We serve with energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. We won’t stop pushing to make our products do more and to make each other better. You will have access to technical or soft skill training through sites like Pluralsight and RightNow Media to grow your skills. If we don’t have it and you think you should learn it, just ask. Further, we take our work seriously. Ourselves, not as much. You’ll have fun here.

Requirements for employment with Leads:

• Must pass criminal background check.
• Must live locally in the DFW area.
• Must show documentation of eligibility to work in the U.S. 
  

LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.