Crew Coach

For over thirty years, NYC Outward Bound Schools has provided transformative educational experiences in communities that have been historically marginalized. We operate a network of schools in partnership with the NYC Department of Education and bring our most effective and replicable practices to a growing number of public schools outside of our network as well. Our uniquely powerful program combines the Outward Bound approach with the principles of EL (Expeditionary Learning), joining together demanding, engaging learning with an emphasis on community and character.


Serving nearly 200,000 students since our inception, we are redefining what educational excellence looks like in New York City public schools. Thanks to our robust and personalized professional development and coaching model, our transformative field programming, our focus on community and character building, and our understanding and support of stdents as individuals to unlock potential, our results are strong. Our overall graduation rates regularly surpass the city average by 10+ percentage points and we have achieved particularly impressive results among underserved subgroups. This past year, our Black and Latinx students graduated at rates that were 12 and 14 points higher than their peers citywide, respectively, and our students with disabilities graduated at a rate 27 points higher than their counterparts. Each year nearly all of our graduates are accepted to college.


 We support our partner schools in a variety of ways by providing:

  • Coaching and professional development for teachers and school leaders in the implementation of EL Education, a nationally-recognized school-wide model with its roots in Outward Bound.

  • Targeted professional development and coaching to strengthen student belonging and engagement through project based learning, Crew (advisory) and community building strategies.

  • Character and leadership development programming for students.

  • “To & Through College” programming aimed at supporting our students to successfully identify, pursue and complete college or an alternative post secondary pathway such as vocational training.  


Position Summary:

Crew Coach is a full-time position and is part of a team that works within the organization’s Programs Department. This role supports our Crew partner schools through providing professional development and coaching that focuses on deepening student belonging and engagement through our Crew advisory model and Community Building strategies. NYC Outward Bound’s theory of action is based on the belief that improvement in students’ sense of belonging and engagement in their school communities will result in improved student success and well being. This is achieved through five primary vehicles:


  1. Supporting the development of a cohort of Crew Guides to support the successful implementation of the Crew model in their schools, including support with Crew curriculum writing and measuring impact.

  2. Instructing youth and adults in outdoor experiential learning programs including community building, ropes courses, team building programs, and city explorations, as well as in school-based team building programs.

  3. Supporting the training and facilitating of adult staff Crew in our partner schools.

  4. Supporting the implementation of grade-wide and schoolwide structures and rituals that embody the spirit of crew.

  5. Supporting the fieldwork component of  project based learning intensives.


Crew Coaches will report directly to the Director of Crew for Select Strategies. They will work a variable schedule in schools, urban settings, and parks throughout the year including summer. The role may  also include some Field Staff Instructing (based on need and availability). Crew Coaches work predominantly in their assigned schools as well as remotely and/or out of our headquarters office in Long Island City.

 The two primary areas of work are:

  1. School Based Programs that take place in NYC Public Schools and involve working with students and teachers

  2. 1-day Adventure & Team-Building Programs for students and/or teachers that can involve high and low challenge activities, climbing on our outdoor climbing wall and/or team building activities


Essential Functions: 

  • Co-facilitate groups of Crew Guides during in-person and virtual Crew Guide cohort gatherings.

  • Collaborating with other Crew Coaches and with the Director of Crew to plan in-person and virtual Crew Guide cohort gatherings.

  • Provide ongoing in-person and virtual coaching and support to Crew Guides throughout the year around:

  • Crew curriculum-writing

  • Staff Crew building

  • Crew logistics and structures

  • Training and supporting Crew Advisors

  • Providing resources and models for Crew and Crew facilitation, social-emotional learning, and restorative practices

  • Collecting feedback and measuring impact

  • Securing buy-in from Crew Advisors

  • Planning and executing gradewide and schoolwide structures/rituals/events that embody the spirit of Crew

  • Participate with the Crew Coach team in using a continuous improvement framework to understand the impact of crew coaching and supports on student belonging and engagement and make improvements. 

  • Teaching, Facilitating and Supervising Participants:

  • Sequence activities that are appropriate for the group based on an assessment of group skills, abilities, development stage, goals, program objectives and social cultural needs.

  • Understand and recognize common group dynamics.

  • Engage in a variety of teaching styles.

  • Provide appropriate opportunities for participants to reflect upon their experiences and consider how they might transfer learnings from those experiences.

  • Facilitate a learning environment that incorporates emotional, physical, social and cultural domains of safety.

  • Recognize the inherent risks involved in each activity and continually assess and adjust programming accordingly.

  • Safety Management:

  • Practice all national and local operating procedures and conduct activities according to the policies, procedures and practices that guide the program plan.

  • Following DOE guidelines on school safety.

  • Anticipate and manage potential hazards, both emotional and physical.

    Demonstrate proficiency in managing all “risk” activities as demanded by the environment, the student population and the weather.

  • Demonstrate sound judgment and the ability to manage a group effectively under stressful conditions and in crisis situations.

  • Demonstrate proficiency in managing a variety of potentially challenging group behaviors.


Professional Experience/Qualifications:

  • Passion for our mission and supporting New York City schools, their youth and educators.

  • A strong commitment to educational equity for BIPOC youth and supporting explicit anti-racist work within our organization and our partner schools.

  • Three or more years of experience facilitating and/or coaching adults (preferably educators) is preferred. 

  • Three or more years of experience with non-profits serving BIPOC youth is strongly desired. 

  • Three or more years of  direct experience with two of the following 

  • Student advisory models and strategies designed to  strengthen student belonging and engagement. 

  • Leading youth on wilderness, outdoor or urban programs.

  • Social justice youth activism and organizing.

  • Restorative justice


Additional Competencies and Desired Skills

  • Values impact, quality and sets high standards for him/herself and for others.

  • Flexible, hard-working and effective multi-tasker.

  • Builds strong working relationships with both teachers and colleagues 

  • An action oriented team player with an “anything is possible” attitude who can maintain humor and flexibility and work in all types of contexts and environments simultaneously.

  • Engenders understanding and trust by helping others develop to the highest possible potential—meeting each individual at his or her starting point, without judgment, adopting a growth mindset.

  • A lifelong learner who is constantly seeking self-improvement and continually developing a deeper understanding of best practices related to  student growth and learning.


Compensation and Benefits

  • We offer a competitive salary commensurate with experience and qualifications.

  • We offer medical, dental, and vision coverage as well as HRA/FSA/Transit accounts, life insurance, 403(b) with employer match after one year, sick leave, and generous PTO.


Interested candidates should upload a cover letter and resume via our applicant tracking system


NYC Outward Bound Schools is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.