Chicago, IL, US
What does an Account Manager do?
Account Managers at Equilar ensure the highest level of client service and provide unmatched product and industry knowledge to the C-Suite and executive HR and Legal leadership within Equilar’s subscriber base. This position enhances customer satisfaction levels and retention by helping leading US corporations with their critical executive compensation and corporate governance needs. Equilar is a data and research firm that assists HR and Legal leadership with executive compensation, corporate governance, investor relations, and board recruiting efforts through our best-in-class SaaS platform.
How do we do it?
Providing superior client service to maximize client satisfaction and retention.
Actively manage client usage, proactively resolve client issues, and help high-level executives at top US companies gain maximum value from their subscriptions.
Training and ongoing support on Equilar’s research, products, and services to ensure clients have the information necessary to continue their subscription.
Manage annual renewal cycles for a 7-figure book of business of 75-100 accounts.
Upsell/Cross-Sell. Equilar’s account managers identify, cultivate, and close additional revenue opportunities to fuel Equilar’s continued growth and reinforce Equilar’s standing as a mission-critical partner to our clients.
Who is a good fit?
Successful account managers at Equilar have come from many industries and backgrounds. The common denominators of success are curiosity and coachability. Equilar sits at the nexus of corporate strategy, organizational psychology, and operations. To establish credibility as a trusted advisor, curiosity about the business world and how corporate-level decisions are made is critical. The most successful AMs come in with a body of knowledge or interest in business news. Whether through reading the Wall Street Journal, watching CNBC, or listening to podcasts, a business news diet is a must. Equilar’s training program is often referred to as a ‘mini-MBA’, and it requires a commitment and eagerness to learn to become successful.
Learning and Development Opportunities:
Industry knowledge. You will develop a strong understanding of executive compensation and corporate governance. Stay abreast of current trends, beginning with Equilar’s accelerated executive compensation curriculum.
Professional development investment program (Learn, Grow, Lead).
Close collaboration with the marketing, research, and product teams.
Weekly 1:1 coaching with leadership.
Exposure to C-Suite decision-makers at public companies.
Preferred Qualifications:
BS/BA degree or equivalent military/practical experience required.
Experience in client services, account management, inside sales/SDR, HR, or executive compensation.
Experience working in enterprise data software, financial services, legal tech, SaaS, or HR tech industries.
Who is Equilar?
Equilar is dedicated to the idea that better leaders make better companies. We help leaders and companies improve by providing information and tools that strengthen corporate governance, enable broader and deeper board searches and build bridges between people at the top.
Based in Redwood City, California with offices in New York and Chicago, Equilar’s award-winning suite of online databases is the first choice of companies seeking corporate governance and executive networking solutions. Equilar’s clients include leading human-capital consulting firms, over 1,000 publicly traded corporations (including over half of the Fortune 500), law firms, private-equity investors, search firms, executive associations and individual executives. These clients all rely on Equilar to provide insight into the top leadership of corporate America. Equilar’s work is featured regularly in The New York Times and The Wall Street Journal, on CNBC, and in other leading media outlets.
Why Join the Equilar Team?
Financial Strength. Our business is built on a profitable, subscription-based model with high client retention rates. We take pride in our disciplined fiscal approach and have consciously avoided the financial irresponsibility that has taken down many startups in Silicon Valley during our 21-year history.
Performance-Driven Culture. We come from diverse backgrounds and top universities with proven track records of success. We seek top-quartile performers who strive to be the best at everything they do. We are employee-owned and reward our top performers with a unique profit-sharing program.
Great Career Opportunities. We offer plenty of opportunities for those passionate about career advancement and developing a broad skill set. Our comprehensive training and development program provides all employees with an annual allowance and paid time off for training and development.
In Summary. We offer the energy and ambition of a startup and the stability and benefits of a publicly-traded company. We are growing rapidly and looking for exceptional talent who share our values to join our team and help take our business to the next level.