Established in 1977, the Society for Maternal-Fetal Medicine (SMFM) is a nonprofit membership organization based in Washington, DC. With more than 5,000 physicians, scientists, and health professionals worldwide, the Society supports the clinical practice of maternal-fetal medicine by providing education, promoting research, and engaging in advocacy to optimize the health of high-risk pregnant people and their babies.
The Coordinator, Education for the Society for Maternal-Fetal Medicine, supports the development and delivery of SMFM member and patient education programs. The Coordinator manages logistics and technical aspects of the learning management system and supports and engages with key stakeholders, partners, and members to help craft and maintain member and patient education materials. Additionally, the Coordinator provides administrative and logistical support to the lead staff liaisons of the Clinical Education and Patient Education Committees.
- Working with the Online Education Manager, manage the SMFM Fellow Lecture Series.
- Working with the Online Education Manager, manage the SMFM Clinical Webinar Series.
- Working with the Online Education Manager, manage technical aspects of the SMFM Podcast Series.
- Upload educational products to the SMFM learning management system (LMS); work with the vendor to troubleshoot problems if they arise; create SOPs and checklists to standardize this process; and maintain online education products on the LMS (eg, implement content and functionality updates; manage expiration dates; create access codes, etc); and manage communication with associated vendors.
- Assist accounting with monthly financial reports on online education products.
- Provide administrative support for SMFM’s online continuing medical education programming, including management of disclosure forms, management and tracking of CME, CNE, CEU, and MOC reporting requirements, and assistance with applications and needs assessments.
- Provide internal and external customer support for the online education products on the learning management system.
- Provide administrative support for the internal review of SMFM online education products.
- Provide administrative support to the primary staff liaison to the SMFM Clinical Education Committee, including managing calendars, meeting preparation, organizing and distributing agendas, and on-site/digital support for meetings.
- Support CEO or staff lead with CME grant applications for online education and in-person education events to expand revenue opportunities of educational activities.
- Help create content for Special Delivery, social media, and other SMFM communications channels intended to promote online education materials.
- Work with the meetings team to coordinate and upload educational content from in-person educational meetings to the LMS.
- Provide technical support for the SMFM Patient Education website.
- Provide administrative support to the primary staff liaison to the SMFM Patient Education Committee, including managing calendars, meeting preparation, meeting preparation, organizing and distributing agendas, and on-site/digital support for meetings.
- Provide administrative support for the internal review of SMFM patient education products.
- Help develop content for Special Delivery, social media, and other SMFM communications channels to promote patient education materials.
- Work with the Reproductive Health Project team and support the development of online education tools for the SMFM Reproductive Health Project.
- Work with other SMFM teams on implementing and managing all SMFM webinars.
- Other duties as assigned.
Knowledge, Skills, and Abilities:
· High level of attention to detail and excellent written and oral communication skills.
· Experience with Microsoft Office suite, including Sharepoint and Teams.
· Experience with Zoom and audio recording and editing.
· Experience with website development and learning management systems desired but not required.
· Strong project and time-management skills.
· Analytical and problem-solving skills.
· Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diversified office and volunteer leadership.
· Ability to work independently and meet deadlines with strong attention to detail.
· High levels of intellectual curiosity, adaptability, and emotional intelligence.
· Experience working for a membership association, healthcare entity, or grant-funded organization a plus.
· Ability to multitask, remain cool under pressure, and manage diverse priorities with positive outcomes.
· Bachelor’s degree required.
Staff Core Competencies:
All staff members are expected to demonstrate excellence in the following:
· Respect for differences—whether racial, ethnicity, sexual orientation, gender, or class.
· Effective, respectful, and timely communications with supervisors, co-workers, vendors, and others.
· Effective teamwork and collegiality to ensure the timely, strategic, and successful completion of work.
· Listening actively, seeking and accepting feedback, and recognizing the importance of stretching oneself, learning, and growing.
· Being an analytic, thoughtful, and strategic thinker and actor; considering the mission, objectives, work plans, and goals of SMFM’s work and demonstrating an understanding of the impact of their decisions and behavior on the organization.
· Seeking advice, counsel, and permission appropriately but not being afraid to act when it is required to be effective.