Who We Are
Docupace Technologies is a technology company built for the financial services and wealth management industry. For over 18 years, we have dedicated our resources to solving some of the most frustrating and time consuming problems faced daily by advisors, broker-dealers and RIAs.
Based in Los Angeles with a secondary office in West Des Moines, IA, our team is built from a diverse set of talents: software developers, technology leaders, professional services delivery, client services geniuses that all come together to make us the leader in digitizing and automating document management, transactions, workflow integrations and API's. This role can be a remote based role and will require travel to our prospect and client sites on a monthly basis.
Docupace offers competitive benefits to our full-time employees including Medical, Dental and Vision Insurance, FSA/HSA, Life Insurance, AD&D, STD, LTD, Flexible Paid Time Off and 401k plan.
Position Summary
Reporting to the Chief Technology Officer, the Quality Assurance
Manager will be responsible for expanding and leading our team of test analysts
by providing guidance in the product development life cycle for all Docupace
applications to ensure the highest level of product quality. The Quality Assurance Manager maintains
ultimate responsibility for assuring that all products are defect free and
compliant with technical specifications.
Responsibilities/Duties
- Hire, train, mentor and motivate a
team of test engineers that promote a culture of continuous improvement.
- Responsible for all aspects of testing throughout the software development cycle, including assessing and implementing testing tools and configuration management.
- Lead efforts to bring testing process and products into conformance with ISO900 and other industry standards.
- Coordinate all testing tasks within the team including both automated and manual testing.
- Evaluate, maintain, and improve testing roles and responsibilities within the product development life cycle including customer support reported issues within the product.
- Continuously evaluate and coach direct reports on their performance through 1:1 weekly meetings and formal performance review cycles.
- Facilitate the development, implementation, and adherence of testing department standards in partnership with other departments of the organization.
- Design and Implement training and develop for your team.
- Collaborate across internal departments and externally with clients.
Attributes
- Strong knowledge of performance testing practices and tool
- Strong interpersonal skills
- Ability to managing and working with a distributed team
- Excellent written and verbal communication skills
- Ability to coordinate people across departments to complete a task
- Ability to define and build phases through quality checkpoints and testing
- Knowledge of Financial services and Wealth management industry is highly desirable
- Strong analytical skills and experience with implementation and administration of software quality assurance metrics
- Excellent problem solving and project management skills
- Desire to achieve excellence in customer satisfaction, process and product quality and reliability
Education and Experience
- Minimum Education: BA/BS in computer science, engineering or related discipline preferred
- Licenses/Certifications Preferred: Advanced ISTQB Test Manager Certification or ISEB Certification
- Minimum Specific Experience Required: At least 5 years software
quality assurance experience with automated and manual testing systems and at
least of 2 years supervisory or managerial QA Testing experience.
- Proven experience in testing and quality assurance
- Experience in writing test cases and overall test plans
- Experience with automated test development
- Experience with agile development
- Experience recommending and implementing enhanced systems and processes
- Demonstrated ability to meet project deadlines
- Familiarity with industry standards and certification (i.e., ISO9000)