Reporting directly to the CEO, the Program Director is responsible for performing a wide range of complex and unique functions to ensure successful program implementation and evaluation for Horizons South Georgia Cancer Coalition. Incorporated in 2002, Horizons is a rapidly growing, nationally-recognized nonprofit organization. The Program Director coordinates, monitors, and evaluates Horizons' Community Cancer Screening Program, emphasizing cancer screening and early detection, patient navigation, education, and survivorship, targeting medically-underserved clients. The position is located at Horizons’ office in Albany, Georgia, but the Program Director role may involve travel throughout the state.
- Select, train, and supervise program staff and volunteers, ensuring they meet organizational performance standards.
- Assure staff adherence to organizational policies and procedures and state and federal regulations regarding protected health information.
- Assign caseloads, evaluate performance, and manage staff development and training.
- Establish standard operating procedures and conduct quality control activities to ensure successful program outcomes.
- Arrange and facilitate team training meetings.
- Oversee patient/client navigation services; monitor and report accurate and timely program data to appropriate partners and Horizons Leadership Team.
- Monitor monthly expenses and track the use of program resources.
- Maintain knowledge of financial systems and federal and state guidelines related to providing healthcare to the uninsured and underinsured.
- Oversee appropriate interface with billing systems and other operating units as necessary to meet organizational requirements.
Patient Education and Navigation:
- Conduct one-on-one and small group education to encourage screening and early detection and ensure compliance with physician recommendations.
- Occasionally participate in media interviews to promote Horizons' programs and encourage prevention, early detection, and control.
- Assess and assist in addressing patient- and system-level barriers to screening, prevention, and control.
- Work with clinics, health departments, health systems, oncology groups, and specialty centers to build on current partnerships and grow new partnerships.
- Present resolutions in programmatic issues and conflicts to the CEO to ensure the continuation of navigation and screening/early detection efforts, emphasizing patient-centered care.
- Manage program evaluation activities, including compiling statistics, writing progress reports, and providing other documentation as required.
- Represent Horizons as requested by the CEO at regional and state meetings.
- Design and implement programmatic community outreach programs with partners.
- Evaluate and incorporate appropriate upgrades and changes to improve patient care.
Program Evaluation and Quality Assurance:
- Evaluate relevant programs and activities and use results to improve health outcomes, programs, and services.
- Data collection and analysis.
- Task analysis.
- Provide effective feedback and training to staff to ensure consistent, high-quality performance.
- Draft progress and statistical reports.
Promote Organization as a Leader in Cancer Screening Navigation, Education and Survivorship:
- Assist in disseminating program results through oral presentations and poster exhibits at professional events.
- Develop and implement ongoing provider education to include material and programs for the Virtual Training Platform as well as individual clinic provider sessions when needed.
- Network with statewide, national, and community leaders through workgroups and other activities.
- Contribute to publications and journal manuscripts.
- Assist in marketing and program promotion of all CCSP.
- Serve as a liaison between Horizons and appropriate community partners.
- Assist the CEO in sharing best practices in cancer screening and early detection with affiliates, partners, and state agencies.
Other Projects and Responsibilities may be added at the CEO's discretion.
Job Requirements and Qualifications
Education: Bachelor’s degree (Required) in a health or social/human services field (Preferred); Master's degree (Preferred)
Preferred Minimum Experience:
- 5 years case management, including personnel management or clinical care and evaluation
- 5 years of staff supervision
- 5 years of data collection, tracking, and reporting
- 5 years managing multiple priorities in a fast-paced environment
Knowledge, Skills and Abilities Required:
- Excellent verbal and written communication skills
- Excellent interpersonal skills, including an positive demeanor and the ability to build effective relationships with diverse individuals, including health care professionals, executives, community leaders, volunteers, patients/families, and the general public
- Acute sensitivity toward diverse populations and individuals and keen interpersonal insight; respect for and the ability to work with members of varied races and ethnicities, cultures, socioeconomic statuses, ages, genders/sexuality, and spiritual beliefs
- Demonstrated ability to organize, prioritize and complete multiple and competing tasks
- Ability to adapt and succeed in a fast-paced, continually changing environment while managing multiple deadlines and demands
- Ability to learn organizational processes and interface with others in both clinical and community settings
- Proven knowledge of and adherence to appropriate handling of confidential information, including protected health information, in both clinical and research settings
- Familiarity with clinical processes and electronic medical records systems
- Able and willing to give engaging presentations and represent the organization to varied groups
- Commitment to high professional, ethical standards and a diverse workplace
- Proficient in Microsoft Office Suite
Work Environment/Other Information
- · Works in a well-lighted, temperature controlled area, with moderate noise levels.
- · May be required to change from one task to another of different nature without loss of efficiency or composure.
- · Period of high stress and fluctuating workloads may occur.
- · May be required to work outside of regular business hours, including occasional evenings and weekends.
- · Frequent travel within Horizons’ service area may be required; must have a reliable personal vehicle, a safe driving record, and be eligible to rent vehicles for out-of-town travel (at Horizons’ expense).
- · May occasionally be required to lift/carry 10 lbs. With assistance, lift/move 20 lbs.
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Therefore, reasonable accommodations may enable individuals with disabilities to perform the essential functions.
Please Note: Horizons Community Solutions reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.