As Operations Associate, you play a critical role creating and implementing processes and systems for Breakthrough Silicon Valley’s continued success and growth. You love creating checklists, organizing systems and people, identifying promising new solutions to solve internal problems or take advantage of new opportunities, and uncovering ways to maximize the time and potential of our small, yet mighty team. You are a clear communicator, both in written and verbal communications. You are eager to learn from those around you, quick to lend a hand to help out a teammate, and excel at meeting deadlines while managing multiple projects at once. 

KEY AREAS OF RESPONSIBILITY

EXECUTIVE SUPPORT

  • Maintain the executive director’s schedule
  • Communicate on behalf of the executive director, both internally and externally
  • Provide administrative support to executive director and Board of Directors 

DEVELOPMENT & COMMUNICATIONS SUPPORT

  • Provide support for BSV fundraising events, which may include maintaining guest lists, communicating with attendees, preparing registration materials, interfacing with vendors, securing food and drink, coordinating facility and space use, preparing student volunteers, etc.
  • Assist with production and mailing of appeals and newsletters, and assist with campaigns, donor events, and special projects
  • Track and secure media releases for all program participants 

FINANCE & OPERATIONS SUPPORT

  • Serve as systems administrator for all platforms, including cloud-based resources such as Box, Salesforce, and Google apps
  • Serve as main liaison to accounting consultant and submit weekly revenue and expense logs
  • Process payment of invoices from outside vendors and contractors * Coordinate facilities for BSV programs held on other campuses
  • Coordinate transportation and meal services for BSV summer programs
  • Support recruitment, onboarding and training for new employees
  • Manage onboarding process of 60+ interns annually, including the collection of W9s, contracts, and emergency forms
  • Maintain emergency and medical release forms and on-site binders for program participants, including students, teaching fellows and staff
  • Maintain all operational systems, including cloud-based document management
  • Manage roll-out of new operational processes and projects
  • Research and target cost-efficient vendor relationships

GENERAL OFFICE ADMINISTRATION

  • Manage facilities usage within year-round and summer sites
  • Expand capacity and troubleshoot problems, including but not limited to hardware and software, telephone system(s) accounts, and printers
  • Serve as first line of contact for visitors, vendors and callers to Breakthrough Silicon Valley
  • Answer and direct all incoming calls, respond to inquiries, and distribute all incoming mail
  • Manage inventory by anticipating upcoming projects and mailings, and ordering the necessary supplies in a timely manner

QUALIFICATIONS

  • Bachelor’s degree required
  • 1-2 years of relevant operations experience and working proficiency with common software platforms for business operations
  • Experience with a youth development or educational organization is a plus

SKILLS AND TRAITS

  • Commitment to Breakthrough Silicon Valley’s mission and goals as well as a passion for educational equity
  • Excellent ability to prioritize and execute multiple time-sensitive priorities with precision and integrity
  • Effective verbal and written communication skills and a tactful, diplomatic communication style
  • Systems-minded; must create and manage scalable systems
  • Creative, problem-solving  implement ideas and monitor success
  • Ability to maintain confidentiality and always exhibit a high level of discretion
  • Fluency in Spanish or Vietnamese, a plus

COMMITMENT AND COMPENSATION

  • This is a full-time, non-exempt position
  • Competitive compensation commensurate with experience
  • Health Benefits: Medical, dental, and vision health coverage and life insurance
  • Retirement Benefits:  401(k) plan with company matching opportunity * Generous paid time-off  

APPLICATION PROCESS

Applications will be reviewed on a rolling basis.  Breakthrough Silicon Valley is an Equal Opportunity Employer.  Prior to applying, please thoroughly review our website, www.breakthroughsv.org.

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