Position: Shipping Coordinator
Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes. With each new collection, JMM embraces a unique palette of precious materials, rich colors, and striking geometric forms, which cleverly reference and beautifully reconfigure the striking individuals, artistic movements, and world events of previous centuries. All JMM eyewear is ethically sourced and produced with the utmost respect for industry partners’ environment and wellbeing.
Role Overview: Jacques Marie Mage is looking for a Shipping & Receiving Coordinator to join our Operations team in Los Angeles. In this role, you will be the operational backbone of our outbound and inbound logistics — ensuring shipments move accurately, efficiently, and on time across domestic and international channels. You will work closely with our warehouse, inventory, and operations teams, as well as our carrier and freight forwarder partners, to keep our supply chain running at the standard JMM demands.
This is a hands-on, high-accountability role for someone who thrives in a fast-paced environment, takes pride in accuracy, and understands that in luxury goods, the details are everything. *This role is based out of our Los Angeles warehouse
Your responsibilities are – but are not limited to:
Key Responsibilities:
● Process outbound shipments across multiple carriers including UPS, FedEx, DHL, and USPS.
● Execute accurate shipping transactions through our WMS (SnapFulfil), ensuring all data is entered correctly and on time.
● Prepare, verify, and organize all shipping documentation including packing lists, commercial invoices, bills of lading, and customs paperwork.
● Process EDI transactions and ASN submissions in compliance with customer and retailer routing requirements.
● Verify order information and customer account data prior to shipment processing.
● Provide accurate and timely order status updates to internal teams including Sales, Customer Service, and Operations.
● Flag and escalate any discrepancies between orders, packing lists, and physical shipments before they leave the warehouse.
● Ensure all outbound packaging meets JMM packing standards, including correct box marking, label placement, and carton quality.
● Support compliance with international shipping regulations, including CITES certificates for applicable materials (e.g., ostrich, eel).
Key Requirements:
● 2+ years of experience in shipping, logistics, or supply chain coordination, including both domestic and international shipments.
● Strong written and verbal communication skills in English.
● Working knowledge of routing guides, EDI, ASN, and invoice processing requirements.
● Proficiency in Microsoft Excel and Google Suite; experience with SnapFulfil, NetSuite, UPS WorldShip, or FedEx Ship Manager is a strong plus.
● Exceptional attention to detail and organizational skills.
● Ability to manage high shipment volumes accurately while meeting tight deadlines.
● Comfortable working across multiple systems and communicating with cross-functional and global stakeholders.
● A proactive, solutions-oriented mindset Additional information: Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive.
We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.