Snappy Kraken is an award-winning MarTech company that's changing how financial professionals do business, for the better! We're looking for a results-oriented Remote Customer Service Professional to join our dynamic remote team.

**Ideal opportunity for individuals with experience in the financial services or insurance industries.**

This phenomenal individual gets true customer service, marketing, cross-selling, and technology to quickly process information in a logical, actionable way. Able to use knowledge, experience, and available resources effectively, this person is a self-motivated problem-solver. Additionally, the ideal candidate is an avid learner, confident, dependable, and can flawlessly move between multiple workflows with ease, naturally, and in an engaging way that motivates positive results. We want our customers to feel the love!

Tall order but we know the right person is out there!

Think you're the one? Ask yourself:

  • Do I quickly grasp and master new technology?

  • Do I understand what makes professional relationships work best?

  • Am I motivated to make things simple and easy for others?

  • Am I a collaborator?

  • Am I self-managed and do I exercise good judgment?

If you answered yes to all of these questions, we want to hear from you!

To be considered, all of the following must be submitted with your application:

1) Complete the short questionnaire on this application page.

2) Make a 3-minute or less video about yourself and what makes you the best candidate for this position. Provide the link to your video in the questionnaire on this page.

3) Upload your current resume and salary requirements.


9:00 AM - 6:00 PM EST, Monday - Friday, from your remote location.

(Part-time options may be available, with a different benefits package than mentioned below.)


  • Competitive compensation and a remote work environment

  • Health/Dental/Vision/Life/AD&D/STD/LTD available after 90 days with employer premium contribution

  • 401k with company match available after 6 months

  • PTO and paid holidays

  • More perks and benefits

Check out our website to see what we're all about at

At this time, only candidates authorized to work in the United States should apply.

This position has been filled. Would you like to see our other open positions?