Snappy Kraken is an award-winning MarTech company that's changing how financial professionals do business, for the better! Interested in joining our all-star team?

  • Do you have a passion for learning and technical support?
  • Are you naturally honest and sincere in your desire to help others?
  • Do you understand the bigger purpose of technical support?


If you've answered yes, you just may be our new Technical Support team member. We're specifically looking for an avid learner that's technically savvy, with a constant focus on delivering an outstanding user experience over the phone and via email.

Must have skills include critical thinking, problem-solving ability, attention to detail, logic, and analysis.

This person must be able to achieve support benchmarks efficiently in a high-volume environment with patience, diplomacy, and cooperation.

Think you've got what it takes? Well, show us!

Make a 3-minute or less video about yourself and what makes you the best candidate for this position. Submit the link to your video, along with your written answers to the questionnaire, to be considered for this position. As always, your current resume and salary requirements are also needed.

Schedule:

Monday - Friday from 9:00 AM - 6:00 PM EST from your remote location.

(Part-time schedule may be available, with a different benefits package than mentioned below.)

Benefits:

  • Health/Dental/Vision/Life/AD&D/STD/LTD available after 90 days with employer premium contribution.
  • 401k with company match available after 6 months
  • PTO and paid holidays
  • More perks and benefits


At this time, only candidates authorized to work in the United States should apply.

This position has been filled. Would you like to see our other open positions?