The Purpose of This Role

As a Partner Relationship Manager, you will develop, service, and grow relationships with our existing channel partners, and help facilitate an award-winning onboarding experience for new partners. Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and exceptional attention to detail.

The Partner Relationship Manager will report to the Director of Enterprise & Partner Relations.

Primary Role & Responsibilities

Our ideal PRM should be:

• Proactive at identifying and motivating non-participating channel partners

• Able to develop strategic selling and marketing initiatives

• Motivated to drive sales through our distribution channels to meet and/or exceed sales and revenue goals

• Open to creating and executing ‘joint partner strategy plans’ to increase partner network adoption of our products and accelerate SK revenue

• Able to prepare and give periodic business reviews to the SK leadership team

• Committed to delivering an exemplary partner experience with every interaction. 

Primary Qualifications

• Bachelor/diploma/certificate/degree in Business Administration, Marketing, Operations, or related field

• Business development, sales, customer or partner management, consulting, or related experience

• Financial industry experience, preferably in working with Broker-Dealers, Custodians, TAMPs, FMOs, and other similar organizations that support advisors

• Excellent, high-energy, and well-articulated presenting skills

• Respond accurately and professionally to questions and concerns from channel partners

• Provide subject matter expertise to partners, and showcase leadership on Snappy Kraken products and partner resources

• Advocate for the partner experience by working with internal depts to deliver ongoing, high-quality marketing and training assets

• Draft and distribute communications to Channel Partners

• Copywriting experience is a plus

• Available to travel to 10-15 conferences per year

• Proven experience producing in a virtual environment 

• Proper remote working environment with stable high-speed internet, electricity, and appropriate working space

• Strong asynchronous communication ability

• Tech-Savvy and highly comfortable working with remote communication software 

• Ability to be productive, disciplined, and trustworthy while working independently

• Our company's core values reflect who our people are. Chase The Vision, Forge Meaningful Connections, Improve Continuously, Solve Real Problems, Welcome Challenges, Embrace Change, and Own Outcomes. We want people whose personal core values align with ours.

Perks & Benefits

• Work Remotely

• Personal Days for when you need a break (on top of your regular vacation)

• Education Fund to help you grow

• Medical Insurance Options

• Parental/Maternity Leave

• Growth opportunities

• More! 

About Us

Snappy Kraken has been ranked as the Best Overall Content Marketing Program four years running, and voted Best Place to Work in FinTech every year since 2018. Our SaaS platform helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support. In 2022, we acquired Advisor Websites to add unique, professional, and compliant websites to our growing list of offerings. 

Our high-performance culture is intentionally designed to bring out the best in each team member to continually achieve our growth and revenue potential. Every new person we add to our team helps raise the bar of what we can accomplish together. Our people are put in roles where they can achieve their zone of genius and have clear performance expectations continually measured through OKRs. 

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New hires must complete a 90-day probationary period. During this time, new hires will receive training to help them get acquainted with the role and our culture, and learn how to properly execute job functions. An employment relationship may continue if it’s a good fit for everyone, based on the new hire’s alignment with Snappy Kraken values, performance evaluation of specific milestones, accessibility, and communication.  

As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation.

At Snappy Kraken, diversity powers meaningful connections, impactful work, and great outcomes. Our culture of diversity and inclusion means we nurture an environment where each team member can do their best work.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.