Snappy Kraken is the marketing program leader in the financial services industry and voted Best Place to Work in FinTech for 3-years in a row. Our Automated Growth Program helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support. Our culture is intentionally designed to bring out the best in each team member so that we can continually achieve our growth and revenue potential. Every new person we add to our team helps raise the bar of what we can accomplish together. How can you contribute?

The Purpose of This Role

The SCRUM Master will facilitate effective collaboration, leadership, and coaching skills supporting the agile development process and delivery of our applications. As an agile expert, the SCRUM Master will be responsible for enforcing agile tenets as interpreted by our team, removing impediments, and promoting collaboration from stakeholders and customers. The SCRUM Master position will challenge the teams and strive for improving agile best practices in order to deliver high value, frequent releases, which empower our customers. This position requires some technical understanding of software development and technology.

Primary Role & Responsibilities

  • Facilitate sprint planning, retrospective meetings and daily stand-ups, and any other agile rituals

  • Facilitate internal communication and effective collaboration between stakeholders and department

  • Work with Product leadership to own the backlog management and prioritize new requests

  • Ensure the team is delivering by removing impediments and surfacing new opportunities

  • Empower teams to implement changes effectively

  • Ensure deliverables meet the required quality standard thresholds at the end of each sprint

  • Guide engineering teams to higher scrum maturity

  • Help build a productive environment where team members ‘own’ the product and enjoy working on it

Primary Qualifications

  • At least 2+ years experience in a scrum master role

  • Familiarity with software development

  • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

  • Excellent communication and leadership skills

  • Problem-solving and conflict-resolution ability

  • Outstanding organizational skills

  • Scrum master certification is a plus

Essential Qualities for Remote Team Members

Having a distributed team allows us to do great work with amazing people, who not only deliver tons of value, but who also find the process itself deeply satisfying. Remote team members have the freedom to choose their place to work. The key to success is making good things happen consistently as a leader in your area of expertise. There must be mutual trust among team members to get work done right and on time. The ideal candidate will have successful experience producing in a virtual environment and these natural characteristics: 

  • Productive working independently and on a team 

  • Disciplined 

  • Accountable 

  • Trustworthy 

  • Ability to prioritize, multi-task, and stay organized 

  • Attentive to the internal organizational structure 

  • Adaptable 

  • Computer literate and tech-savvy 

  • Ability to communicate clearly in writing 

  • Emotional intelligence 

  • Achieve and own results of your work 

Working remotely for Snappy Kraken requires that each team member independently obtains and maintains their own proper working environment, fully equipped with all needed furniture and supplies, including but not limited to stable high-speed internet. The chosen work environment must be clean and free of distractions or noises that may inhibit the ability to provide the functions described in this job description. 

Probationary Period 

New hires must complete a 90-day probationary period. During this time, a new hire will receive training to help them get acquainted with the role, our culture, and learn how to properly execute job functions. An employment relationship may continue if it’s a good fit for everyone, based on the new hire’s alignment with Snappy Kraken values, performance evaluation of specific milestones, accessibility, and communication.  

Accessibility Requirements

As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation. Availability during standard East Coast business hours, or as scheduled, for client inquiries, team calls, and video chats is expected. 


Growth Opportunities

We believe every team member of Snappy Kraken can reach their maximum potential. We are intent on alignment around Outcomes and Key Results (OKRs), addressing obstacles and opportunities openly and honestly, and regular reporting and tracking of development. Continuously refining values, skills, and knowledge is fundamental to future growth opportunities.

About Snappy Kraken

Snappy Kraken is a transformative Automated Growth Program for financial advisors, built on the exclusive Cold to Gold framework. Advisors take what they’re already naturally good at online with the content, automation, and support they need to GROW! 


  • Work Remotely

  • Personal Days for when you need a break (on top of your regular vacation)

  • Education Fund to help you grow

  • Stipend to get you set up working from home 

  • Medical Insurance Options

  • Parental/Maternity Leave

  • More! 

At Snappy Kraken, diversity powers meaningful connections, impactful work, and great outcomes. Our culture of diversity and inclusion means we nurture an environment where each team member can do their best work.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.