Snappy Kraken is the marketing program leader in the financial services industry and voted Best Place to Work in FinTech for 3-years in a row. Our Automated Growth Program helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support. Our culture is intentionally designed to bring out the best in each team member so that we can continually achieve our growth and revenue potential. Every new person we add to our team helps raise the bar of what we can accomplish together. How can you contribute?


The Purpose of This Role

We are looking for an experienced Director of Enterprise Accounts to help us pursue our mission to enable the Largest RIA’s, IMO’s, and independent Broker-Dealers to grow their business with our marketing automation product suite. This person will also enable and expand our existing Account Management team and manage multiple enterprise opportunities at various stages of the customer lifecycle. In addition, you’ll be a key partner across our Enterprise Accounts, supporting the fulfillment process upfront and transforming their businesses ongoing as we grow together.

This position will report to the VP of Enterprise Development, Sales/Enterprise.


Primary Role & Responsibilities

The primary functions of this role include:

  • Own the Enterprise Account fulfillment and renewal strategy and execution

  • Partner cross-functionally with leaders across Product, Member Engagement, and Marketing to drive alignment with our Enterprise Accounts

  • Seek opportunities to cross-sell our multiple product lines into our existing Enterprise Accounts

  • Responsible for managing and enabling the Enterprise Account Management team

  • Define and improve current processes and systems

Primary Qualifications

  • 3+ years of successful Enterprise sales and/or account management experience, ideally at a SaaS startup 

  • Experience hiring, training, and managing a team of Account Managers 

  • Comfortable working closely and building relationships with C-Level executives

  • Technical proficiency managing integrations with technology solutions

  • Financial services experience is highly desired, but not required


Essential Qualities for Remote Team Members

Having a distributed team allows us to do great work with amazing people, who not only deliver tons of value, but who also find the process itself deeply satisfying. Remote team members have the freedom to choose their place to work. The key to success is making good things happen consistently as a leader in your area of expertise. There must be mutual trust among team members to get work done right and on time. The ideal candidate will have successful experience producing in a virtual environment and these natural characteristics: 


  • Productive working independently and on a team 

  • Disciplined 

  • Accountable 

  • Trustworthy 

  • Ability to prioritize, multi-task, and stay organized 

  • Attentive to the internal organizational structure 

  • Adaptable 

  • Computer literate and tech-savvy 

  • Ability to communicate clearly in writing 

  • Emotional intelligence 

  • Achieve and own results of your work 


Working remotely for Snappy Kraken requires that each team member independently obtains and maintains their own proper working environment, fully equipped with all needed furniture and supplies, including but not limited to stable high-speed internet. The chosen work environment must be clean and free of distractions or noises that may inhibit the ability to provide the functions described in this job description. 


Probationary Period 

New hires must complete a 90-day probationary period. During this time, a new hire will receive training to help them get acquainted with the role, our culture, and learn how to properly execute job functions. An employment relationship may continue if it’s a good fit for everyone, based on the new hire’s alignment with Snappy Kraken values, performance evaluation of specific milestones, accessibility, and communication.  


Accessibility Requirements

As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation. Availability during standard East Coast business hours, or as scheduled, for client inquiries, team calls, and video chats is expected. 

 

Growth Opportunities

We believe every team member of Snappy Kraken can reach their maximum potential. We are intent on alignment around Outcomes and Key Results (OKRs), addressing obstacles and opportunities openly and honestly, and regular reporting and tracking of development. Continuously refining values, skills, and knowledge is fundamental to future growth opportunities.


About Snappy Kraken

Snappy Kraken is a transformative Automated Growth Program for financial advisors, built on the exclusive Cold to Gold framework. Advisors take what they’re already naturally good at online with the content, automation, and support they need to GROW! 


Benefits

  • Health/Dental/Vision/Life/AD&D/STD/LTD available after 90 days with employer premium contribution

  • 401k with company match available after 6 months

  • PTO and paid holidays

  • Annual education stipend

  • More perks & benefits



The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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