SUMMARY
Under general supervision, performs a wide variety of duties in support of the company’s risk management programs; assists leadership in planning, developing, implementing and maintaining risk programs. The desired candidate will be a self-starter who exhibits both the curiosity and resourcefulness needed to assist in the development of new approaches and processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Gathers data, reviews policy provisions and resolves complex and difficult coverage and claim payment problems
Applies expertise in developing processes and procedures to carry out policies and provisions of risk management program documents
Interprets and explains technical processes and provisions of risk management programs
Assists in planning, developing, implementing and maintaining risk management programs including general liability and professional liability with a healthcare focus
Advises colleagues, leadership, and outside stakeholders of action required to solve insurance coverage and claims issues
Perform complex clerical and technical tasks and schedule and organize work to meet deadlines
Prepare and present clear and concise oral and written reports, booklets, manuals and correspondence
Establish and maintain effective working relationships with employees, departmental representatives, carrier and provider representatives and others contacted in the course of work
Additional projects &/or tasks as needed
QUALIFICATIONS
At least 3 years of experience working in a Risk Management Role, or Insurance Brokerage Firm, with a working knowledge of how to interpret Insurance Policy Coverage and Insurance/Indemnity Contract Language.
A combination of experience, education and/or training which substantially demonstrates knowledge of the methods, procedures and concepts utilized in risk management, the placement of insurance coverage, and claims processing.
Bachelor's degree required.
ADDITIONAL SKILLS
Ability to interpret, understand, explain and apply a wide variety of technical insurance and related regulations, policies, rules, contracts and procedures
Capable of leveraging internal and external resources to compile the information needed to provide guidance on Risk Management matters
Proficient in both Google and Windows based personal computer programs used in developing correspondence, documents, spreadsheets and databases
Basic knowledge of accounting &/or financial statements
Provide excellent and courteous customer service