Overnight Hotel Security- SCP Redmond

Overnight Hotel Security

We are looking for someone with comprehensive knowledge of service standards, and guest relations, and who can exemplify SCP core values. This person will assist in nearly all nightly operations of our Redmond, Oregon Hotel including guest services, assisting with late check-ins, and most of all hotel security.

To succeed in this role you must be a jack of all hospitality trades with an adaptable and problem-solver personality. You have a passion for service and creating an exceptional experience for all guests. You possess strong self-management and time-management skills, organizational, and verbal communication skills.

We See You & We Want You On Our Team!

SCP is currently seeking an experienced overnight worker to assist the operation with overnight hotel security.

Work alongside a hardworking yet extremely fun team who will honor your strengths & challenge you to climb in your department and within the hotel.
Competitive Pay + Opportunities for professional & personal growth. $19 to $20 per hour.

Out-of-this-world benefits! Your Wellbeing is at the forefront of all that we do so we offer a variety of perks and benefits to take care of all of you. Please note: our benefits are available to our full-time regular employees.

It is important for us that you are doing the things you love to do inside and outside of work. We value YOU, your mind, spirit, and the balance between work and LIVING.

If this sounds like your next dream job, learn more about the role below and apply online via the link today. We are looking forward to connecting with you!

Your New Opportunity:

You are a night owl who is responsible for the safeguarding of our amazing hotel property, assets, guests, visitors and SCP staff. You will calmly and alertly patrol the hotel property, answer house calls, assist guests and employee’s safety and security in hotel operations.

What You Will Tackle:

Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Embrace and exemplify the SCP Culture & Core Values in your day-to-day job duties.
Post all proper charges on guest reservations; this includes adjusting off taxes and processing payments from prepaid cards.
Maintain complete knowledge at all times of:
all hotel features/services, hours of operation.
all room types, numbers, layout, decor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
room availability status for any given day.
all hotel and departmental policies and procedures.
Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Monitor safe cash management procedures and ensure availability of keys.
Monitor guest mail and ensure that it is processed according to procedures.
Ensure security of guest room access.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Maintain knowledge of correct maintenance and use of equipment.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Promote teamwork and quality service through daily communication and coordination with other departments.
Cultivate collaborative, mutually supportive relationships with other departments and co-workers.
Monitor team members' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective team members. Report discrepancies to Manager.

The Essentials:

Must be a United States citizen or possess a valid work permit
Ability and willingness to work based on the needs of the hotel which is a 24/7 operation.
Must be able to work in a fast-paced environment with urgency and empathy.
2+ Years in Hotel Security Preferred.

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monday
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Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)?

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Are you 18 years of age or older?

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Please let us know if a current SCP employee referred you to this role:

We invite you to complete the optional self-identification questions below used for compliance with government regulations and record-keeping guidelines. Any self-identification information provided will not be considered in the selection process.

GENDER

VETERAN STATUS Learn more about veteran statuses

If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

DISABILITY STATUS Learn more about disability statuses

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.