Join our Candy kingdom as the Operations Manager of Candytopia. Report to the Candytopia General Manager and work alongside a team of Assistant managers & Candytopians, within our sprawling sanctuary of confectionary bliss, tastefully curated by Hollywood Candy Queen, Jackie Sorkin & realized by master fabricator, Zac Hartog. This temporary event, opening soon in Midtown/Manhattan, N.Y.

Leverage your leadership and excellent organizational skills to deliver an outstanding guest and employee experience within our MAGICAL, DARK & EVEN A TAD TWISTED WORLD. You will support the General Manager in delivering on-time and effective operational, staffing, and guest experience-related results. This is a part time temporary hourly position that runs through July, 2018. We are looking for retail & entertainment Leaders who love people, to entertain crowds, party and candy!

· You must crave the opportunity to put sweetness and smiles on people's faces (Guests and

Candytopians alike!)

· You must be able to ignite the energy of others around you, manage competing priorities and operational logistics in order to create a fantastical, mind-warping, lip-smacking, jaw-dropping, eye-boggling experience for all!


· Under the direction of the General Manager, execute the day-to-day Candytopia operations,

establishing and maintaining a positive, high energy work environment

· Act as a role model for all Candytopia Employees by following and administering Candytopia

brand standards, operational procedures and customer experience process

· Rock our guests’ world by optimizing their experience through your ability to let your imagination soar & transfer that skill to your team of Candytopians

· Resolve visitor & team members concerns with consistent responses following company guidelines, policies and procedures

· Provide break coverage for Candytopian and Retail team members

· Maintain an exemplary level of customer service at all touch points within our Candy Kingdom

· With General Manager approval, enter new hire employee data, time card information, drafting

work schedules, facilitate new hire orientation and casting call hiring process

· Protect company assets and minimize loss through store standards and operating procedure

· Effectively communicate to all Guests, Candytopia employees & contracted vendors

· Be the Guardian of the Candytopia brand by being present and accessible throughout Candytopia

while working scheduled shift


· You love to work with people & bring the party, with at least 3 years Leadership experience Retail, Customer Service, Entertainment industry)

· Flexibility to support the team and internally motivated to answer questions so that they achieve

professional and organizational goals

· Possess the pace and sense of urgency to while working effectively and enthusiastically in a

high-volume, high paced environment

· Proven success in hiring hourly employees, scheduling and managing a large team of part-time

employees is mandatory

· Demonstrable, successful skills in customer service, employee retention and de-escalation of

employee relations and customer matters

· Regularly available to work weekends, evenings & 4-5 days, 29 hours per week through July, 2018

· Expertise in Microsoft Office (Word, Excel, Power Point), and proficiency with PC

· Excellent written, verbal communication, planning and prioritization skills

· Knowledge of Point of Sale technology

· Burning desire to work in a start-up, 1st of its kind, flying the plane as you build it environment

· Knowledge of carpentry, electrical, art and audio preferred


While performing the essential job functions of this role, you’ll be required to push, pull, squat, bend,

stoop, lift and reach. You’ll be required to stand/walk for entirety of work shift, outside of required

meal/rest periods.


What if an eccentric chocolatier and a daredevil pop star had a whirlwind romance, got married while skydiving, and had a glamorous, glittering love child who grew up to rule a small nation? Welcome to Candytopia, where colossal candyfloss constructions meld with a tantalizing taffy twistedness!

This five-month event celebrates the vibrant colors and flavors of our favorite sugary delights through a series of interactive art installations in over a dozen environments, from flying unicorn pigs to a marshmallow tsunami.

If you ever dreamed of nibbling your way through Candyland or scoring a Golden Ticket, you’ve come to the right place. Apply today to be our Operations Manager! Treat yourself to working at Candytopia, and let your taste buds and your imagination soar!

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