We are on the hunt for playful, creative, and proactive leaders to champion our kingdom of Candytopians as they provide the ultimate experience for our guests at our Santa Monica, CA location. Position is part-time, $20.00/hourly and reports to the General Manager of Candytopia.
You are customer-centric, friendly, and solutions-oriented…and have an appreciation of our passion for candy!
THE SHOES YOU WILL FILL:
As an Assistant Manager, you have the unique and incredible responsibility for nurturing our retail and performing team members, as well as our guests. You will help to cultivate a fun, safe, and respectful work environment for all team members. You will support the General Manager in delivering on-time and effective operational, staffing, and guest experience-related results.
HOW YOU WILL SPEND YOUR DAYS...& NIGHTS...& WEEKENDS:
Assist in orienting, training, and nurturing friendly and happy team members. Position the right team members in roles where they can best impact the company goals.
Support GM in scheduling, time and attendance reporting, and skill placement of team members.
Engage with and entertain guests at all times, acting as a Candytopia brand ambassador.
Energetically resolve all guest experience concerns.
Follow, and lead team members to comply with, all safety and operational procedures.
Problem-solve obstacles with and for your team, to guarantee an outstanding guest experience.
Maintain a high-energy and positive spirit with your team, even in the “not so sweet” moments when challenges arise.
Multi-task within a rapidly moving entertainment environment, with a high volume of guests.
Provide break coverage for Candytopian and Retail team members.
Support Retail department via inventory management/reconciliation and team member training.
Maintain housekeeping standards via direct involvement and team member/janitorial oversight.
WHAT YOU BRING:
Desire to entertain and intense work ethic – our “play” is our work.
Strong ability to lead others and nurture their creativity.
Outstanding communication and problem-solving skills.
Agility, adaptability, and flexibility.
Flexible availability and ability to work continuously through July 2018 (nights& weekends.)
WHAT'S PHYSICALLY REQUIRED:
While performing the essential job functions of this role, you’ll be required to push, pull, squat, bend, stoop, lift and reach. You’ll be required to stand/walk for entirety of work shift, outside of required meal/rest periods.