Candytopia is seeking a customer-service orientated Human Resources Generalist/Payroll professional looking to apply their knowledge and boundless energy to serve and support HR’s corporate initiative across Candytopia’s growing immersive events portfolio; Candytopia, Movietopia, Toys “R” Us Adventure and Hooptopia. 

This newly created position will report directly to the VP of People and Culture where you will make an immediate impact partnering and supporting our General Managers and Operations Managers in the field, as well as, several key Corporate leaders in the following functional areas: payroll processing and administration, recruiting/sourcing talent, on-boarding/off-boarding employees, employee relations, training, and performance management.  

Here at Candytopia, no two days are the same, as an emerging HR professional you will have a tremendous opportunity to refine your skills, and build your professional repertoire of knowledge in fast-growing and fast-moving organization whose focus is to bring joy to all those who enter our realm.

WHAT YOU’LL DO:

Payroll Administration

  • Implement, maintain, and review full cycle multi-state payroll processing system (semi-monthly) to ensure timely and accurate processing of payroll transactions including employee compensation and employee benefits, including but not limited to payroll processing, change of pay rates, retroactive pay, new hires, bonuses, terminations, and related federal and state tax compliance and best practices.
  • Working knowledge of the payroll function including preparation, balancing, and internal control
  • Prepares and maintains accurate records and reports of payroll transactions
  • Provide support to the accounting team in recording payroll related journal entries and performance of account reconciliations.
  • Provide exceptional customer service to all employees and stakeholders in Candytopia’s events portfolio by responding to a variety of payroll inquiries professionally and on a timely manner.


Recruiting and Workforce Administration

  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions by collaborating with hiring managers to understand skills and competencies required for openings.
  • Write and post job descriptions on Candytopia’s events portfolio websites and external recruiting sites (i.e., LinkedIn, Indeed, etc.,)
  • Source candidates by using databases and social media
  • Evaluate and screen resumes and cover letters
  • Conduct phone, Skype and/or in-person interviews
  • Provide a shortlist of qualified candidates to hiring managers
  • Help the hiring team with recruiting methods and interview questions
  • Contact new employees and prepare onboarding sessions
  • Maintain records of personnel-related data (payroll, personal information, leaves, turnover, etc.) in both paper and the database and ensure all employment requirements are met
  • Respond to internal and external employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Assist managers and supervisors in performance management procedures
  • Schedule meetings, interviews, HR events etc. and maintain the team’s agenda
  • Coordinate training sessions and seminars
  • Perform orientations, onboarding and update records with new hires
  • Produce and submit reports on general HR activity (i.e., org chart, workforce forecast, turnover, etc.,)
  • Assist in ad-hoc HR projects, like collection of employee feedback and surveys

 

WHAT YOU MUST HAVE:

  • You are an enthusiastic person who loves to work with people and has at least 3 years of related HR and Payroll experience (preferably in Start-Up environment within the Retail, Customer Service, Entertainment industry)
  • Excellent problem-solving, critical thinking, deductive reasoning, and analytical skills, resulting in solid recommendations for process improvement and issue resolution.
  • Confidentiality is not an issue for you as you know what you can say, when you can say it, and whom you can say it to
  • You have an extremely high standard for inter-personal skills, de-escalation of employee relations and customer matters, and personal representations (at the end, you are the extension of our brand)
  • Sense of urgency while working effectively and enthusiastically in a high-volume, high paced environment
  • Hands on experience with various selection processes like phone interviews and reference checks
  • Ability to conduct different types of interviews (e.g. structured, competency based and behavioral)
  • Experience coordinating, collaborating, and utilizing Professional Employer Organizations and their database platform - OR - HR databases, applicant tracking systems and candidate management systems
  • Huge bonus points if you have experience in any or all of the following: TriNet Suite – HR Passport, TriNet Hire (ATS), TriNet Payroll, Background Check Platform (via GoodHire), and Timekeeping Platforms (NetTime & Kronos)

 

ABOUT CANDYTOPIA:

Welcome to Candytopia, where colossal candyfloss constructions meld with a tantalizing taffy twistedness! Candytopia travels the country sharing our confectionery bliss and bringing happiness to the world. Tastefully curated by Hollywood Candy Queen Jackie Sorkin, realized by master fabricator Zac Hartog, and brought to life by life-long retailer, John Goodman. Our first location opened in Santa Monica in March of 2018. We’ve since gone on to open successful locations in New York City, San Francisco, Atlanta, Dallas, Phoenix and Philadelphia, and have launched joint venture events with The Golden State Warriors, Toys”R”Us and Planet Hollywood. In that time, Candytopia events have seen over 1.2M guests and hired over 1,000 employees across the nation.

Candytopia is an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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