Operations at Zeta

As our Resident Operations Director, you will have the unique opportunity to lead our community of families, students, and educators in the realm of operational brilliance. You are innovative, highly motivated, and an organized person with a deep passion for ensuring schools are both efficiently run and a place students want to learn. As a part of our school-based operations team, you will build our culture and systems while receiving extensive support, hands-on experience, and professional development.  This role reports to the Managing Director of School with training and support from our School Operations Director and Network Director of Operations.


As a Resident Operations Director, you will be responsible for:


  • Ensure school facility is ready for August 2018 launch, including:

    • Vendor, DOE, consultant, and partner communications and agreements

    • Managing renovations

    • Procurement - technology, furniture, books, and curriculum materials

  • Lead a team of dedicated school-based operations professionals, managing all school launch and ongoing operations related to:

    • Community Engagement, Events, and Communications

    • Student Recruitment and Enrollment

    • Inventory - technology, furniture, books, and curriculum materials

    • Implementation and creation of policies and procedures

  • Build, maintain, and strengthen relationships with families, colleagues, and our neighboring communities to ensure student success and a strong Zeta culture

  • Maintain a high-standard of operational brilliance - visually, digitally, and physically

  • Engage in short-term and long-term thinking on best operational practices using data, experience, and best practices to shape every aspect of our operations

  • Build replicable processes and systems that exceed recruitment and community engagement outcomes, building a sense of community within our schools

  • As a founding member of our operational team, flexibility will be key as your role and responsibilities will evolve as our community grows. Our launch year will look different than following years, and the ideal candidate is excited about being a part of trailblazing a path that will look different from year to year.


We are looking for ambitious Resident Operations Directors with a Bachelor’s degree and minimum of 3-5 years of expertise in management of people and projects. Our Resident Operations Director should also demonstrate the following core skills as a member of our leader team:


  • Excellent communications and relationship-building skills

  • Strong strategic thinking, analytical, and creative problem-solving skills

  • Strong project management experience that drives efficiency and excellence

  • Ability to work seamlessly between high-level strategy and detail-oriented work

  • Strong systems thinking skills to create scalable programs across schools

  • Passion for driving innovation, disrupting the status quo, trying new approaches, and tackling problems from many angles and with creative solutions

  • Interested in working in a collaborative environment

  • Demonstrated grit and perseverance

  • Commitment to growth and constant improvement - ours will be an environment of regular feedback

  • Commitment to excellence - our standards are high and we will invest in you

  • Wear any hat necessary for a successful launch and organization - no task too big or small for anyone on our lean team


Zeta Charter Schools is seeking candidates who can start as soon as possible. Compensation is commensurate with experience. Zeta Charter Schools offers a competitive compensation package.


Work authorization required (candidate must have permanent authorization to work in the U.S.). Zeta Charter Schools is an equal opportunity employer and has a strong commitment to diversity. Candidates of all backgrounds are encouraged to apply.


About Zeta

Zeta Charter Schools is a next generation charter school network in NYC that launched two public charter schools in the South Bronx and Inwood communities, with plans to grow to ten schools serving Pre-K-12th grades. As we expand to K-2 for the 2019-2020 school year, Zeta Charter Schools is focused on a people-first culture that maintains high expectations to enable team members to grow personally and professionally. Zeta’s mission is build and maintain high-performing schools that forge thriving communities of lifelong learners, innovators and problem solvers.


What makes Zeta unique?

In addition to cultivating a high-performance culture that fosters extraordinary outcomes, Zeta Charter Schools has a focus on innovation learning as well as mindfulness and wellness to drive our rigorous hands-on academics. With the implementation and adaptation of Compass Programming, we promote an environment of mindfulness that serves as a strong foundation for a respectful school community. Additionally, we believe our Zeta design combines the best of an academically rigorous education, focused on critical thinking and problem solving, with cutting edge technology and tools.