BillingPlatform is a VC backed, fast growing SaaS company in the Denver Tech Hub. We help XaaS companies scale and traditional companies with their digital transformation. Technology used in existing Quote to Cash Systems is severely out of date. BillingPlatform has the answer with a new, agile, cloud- based architecture. Join our rapidly expanding team as we revolutionize the Quote to Cash space.

Our decision to build the industry’s leading monetization platform was driven by the belief that all industries are facing disruption - digital and physical goods are being sold on a subscription basis, on a consumption basis, and in a variety of other formats. BillingPlatform was built to give enterprises a flexible and scalable platform to monetize the customer relationship using virtually any variable.

Successful years of product development and customer feedback, aided by leading venture funding (Columbia Capital) , we have built the industry's most powerful, cloud-based monetization platform, able to manage any spectrum of the quote-to-cash processes including modeling, quoting, mediation, rating, billing, A/R, revenue recognition, and more.

We’ve been recognized as leaders by industry analysts, have earned the trust of Fortune 500 companies, and we are growing. We are seeking bright, enthusiastic and creative professionals looking to displace antiquated processes and technology, and re-imagine an industry.

Description

As a Senior Support Engineer, your responsibilities will include maintaining existing code and solving bugs that arise from support requests. In addition, responsibilities include writing and executing custom code, analyzing data to assist in problem solving, and executing monitoring code to maintain system stability. Monitoring will include keeping an eye on metrics provided by the system, determining priority and solving or collaborating with DevOps on resolution. Experience with Oracle, SQL, PL/SQL is a must. Java, Javascript, NGINX, Apache Tomcat, UNIX, and networking technologies is also required. This will be a senior level position, so looking for somebody with a healthy amount of experience and knowledge.

Responsibilities

  • Investigating situations involving existing code base to determine potential issues

  • Assisting with resolution of problems

  • Constructing SQL queries to pull and analyze data

  • Communicate with customers or support team members

  • Monitor system and database feedback to prevent future issues

  • Perform or assist with customer professional service efforts

  • Identifying bugs in code and devising solutions

  • Perform critical system maintenance tasks

  • Write and execute custom code blocks to complete customer requests

Qualifications

  • 4 year degree in IT field, or relevant experience

  • Responsible, self-driven, and motivated

  • Deep understanding on IT systems, and coding practices

  • Understanding of relational database, web technologies, and API development

  • Good communication skills

  • Desire to work in a fast paced, high growth environment

  • Understanding of basic billing concepts

Individuals joining BillingPlatform will receive:

  • Competitive Salary

  • Remote work/ flex work

  • Full Health Benefits

  • 401(k) access

 

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.