Our decision to build the industry’s leading monetization platform was driven by the belief that all industries are facing disruption - digital and physical goods are being sold on a subscription basis, on a consumption basis, and in a variety of other formats. BillingPlatform was built to give enterprises a flexible and scalable platform to monetize the customer relationship using virtually any variable.
Successful years of product development and customer feedback, aided by leading venture funding (Columbia Capital) and we have built the industry's most powerful, cloud-based monetization platform, able to manage the full spectrum of quote-to-cash processes including modeling, quoting, mediation, rating, billing, A/R, revenue recognition, and more.
Our customers quickly implement innovative new business models, drive efficiency through a solution that easily molds to their unique processes, and remove the constraints associated with legacy applications and manual intervention.
We’ve been recognized as leaders by industry analysts, have earned the trust of Fortune 500 companies, and we are growing. Working remotely or from our company HQ in Englewood, CO, we are seeking bright, enthusiastic and creative professionals looking to displace antiquated processes and technology, and re-imagine an industry.
BillingPlatform is seeking an Implementation Engineer who will perform a role in configuring, documenting and testing detailed business requirements for various project implementations for BillingPlatform clients. You will also provide implementation support for key business application goals to support the delivery of comprehensive solutions and integration with other systems in the overall client solution architecture. Daily activities will include understanding business requirements and desired business outcomes, building solutions based on system design, troubleshooting system defects, working closely with internal team members, and communicating status and issues with BillingPlatform clients.
Interact daily with business users to understand business processes and key requirements, proactively work to resolve client issues
Document current and future business process flows.
Participate in the creation of clear, concise, and complete functional specifications &requirements documents.
Participate in the analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes
Perform application configuration, testing and evaluation to ensure quality and consistency
Recommend changes in development, maintenance and standards
Train user personnel in the use of BillingPlatform
Identify data and system gaps
Prepare and perform data conversion requirements
Work directly and effectively with client implementation team
Assist project managers with project implementation tasks
Analyze and update the configuration of the Billing Platform application to address the business requirements.
Excellent troubleshooting, analysis, and problem-solving skills
Ability to effectively prioritize and escalate issues as required
Excellent written and verbal English communication skills
Detailed, organized, and results-oriented
Ability to multi-task and perform effectively under pressure
1+ years experience in the field of Business Systems and IT as a functional analyst ideally implementing customer care and billing solutions ( Oracle CC&B, NetSuite, Dynamics CRM, Salesforce, etc.).
Bachelor's degree in Computer Science, Engineering, Business or closely related field or equivalent experience
Strong experience with business systems, databases and reporting tools
Experience in business analysis work in the airline, utilities and/or telecommunication industries are/is a plus
Ability and willingness to learn new processes and technologies
Individuals joining BillingPlatform will receive:
Remote work/ flex work
Full Health Benefits
BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.