Restaurant Operations Manager

Location: Albany, NY

Join the team behind one of Albany's most iconic dining destinations. NeoVista Hospitality is seeking an experienced Restaurant Operations Manager to help lead operations, develop high-performing teams, and support the continued growth of our expanding restaurant portfolio.

The successful candidate will be a hands-on operational leader who thrives in fast-paced environments, understands both Front of House and Back of House operations, and is passionate about developing people while delivering exceptional guest experiences.

This role works closely with Executive Chefs, restaurant management, and executive leadership to ensure consistency, accountability, profitability, and operational excellence.

What You'll Do

Provide operational leadership across four restaurant concepts
Partner with Executive Chefs and BOH leadership to improve execution and efficiency
Coach and develop restaurant managers and supervisors
Monitor labor costs, productivity, and payroll to meet financial goals
Ensure compliance with company standards, health regulations, food safety, and sanitation
Resolve guest concerns while creating memorable dining experiences
Drive consistency in service standards and operating procedures
Assist with openings, staffing, and operational improvements as the company continues to grow
Analyze restaurant performance and identify opportunities for increased profitability
Foster a culture of teamwork, accountability, and continuous improvement

Qualifications

5+ years of progressive restaurant management experience
Multi-unit or high-volume restaurant leadership experience preferred
Strong understanding of both FOH and BOH operations
Experience managing labor budgets, scheduling, and payroll
Ability to coach, mentor, and hold leaders accountable
Financial acumen including P&L management, food cost, labor cost, and inventory controls
Excellent communication and leadership skills
ServSafe Manager Certification
Ability to work evenings, weekends, and holidays as business demands

What We're Looking For

We're looking for a leader who:

Leads by example
Builds strong relationships with both FOH and BOH teams
Is highly organized and detail-oriented
Can manage multiple priorities without sacrificing quality
Makes decisions based on data and operational needs
Takes ownership and follows through
Enjoys mentoring future leaders

We Offer

Competitive salary
Performance bonus opportunity
Health benefits
Paid Time Off
Professional development opportunities
Opportunity to grow with an expanding hospitality organization

To Apply

All inquiries will be handled with the highest level of confidentiality.

Qualified candidates should submit a resume outlining their leadership experience and operational accomplishments.

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When a member of your management team consistently fails to meet expectations despite coaching, what specific steps do you take before deciding whether to end their employment?

Describe a situation where you inherited a restaurant with operational or performance challenges. What were the first three things you changed, and what measurable improvements resulted?

We invite you to complete the optional self-identification questions below used for compliance with government regulations and record-keeping guidelines. Any self-identification information provided will not be considered in the selection process.

GENDER

VETERAN STATUS Learn more about veteran statuses

If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

DISABILITY STATUS Learn more about disability statuses

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.