About Us: Jerry Harvey Audio is a leading manufacturer of high-end audio products, specializing in custom in-ear monitors for musicians and audiophiles worldwide. Our dedication to excellence and innovation has earned us a reputation for delivering superior sound quality and unmatched customer satisfaction. As we continue to expand our operations, we are seeking a dedicated Office Assistant to join our team in Nashville, TN.
Responsibilities:
- Assist with the day-to-day running and maintenance of the office: Support various administrative tasks to ensure the efficient operation of the office, including managing supplies, organizing files, and maintaining a clean and organized workspace.
Manage intake of repairs: Coordinate the submission of service requests for repairs of audio equipment, follow up on repair progress, and ensure timely communication with customers regarding the status of their repairs.
Assist with scheduling: Coordinate appointments and meetings for staff members, manage calendars, and assist with scheduling appointments for product demonstrations and customer consultations.
Scanning impressions: Utilize scanning equipment to digitize ear impressions and maintain accurate records for custom in-ear monitor orders.
Shipping repairs and impressions: Prepare and ship repaired audio equipment and ear impressions, ensuring proper packaging and documentation for shipment.
Cleaning and testing monitors: Assist with cleaning and testing of in-ear monitors to ensure they meet quality standards before shipment to customers.
Assist with demo appointments: Provide administrative support for product demonstrations and customer appointments, including preparing demo materials, assisting customers, and scheduling follow-up appointments, as needed.
Maintain office presence: Ensure the office is staffed during business hours, and provide support to customers and team members, even when key personnel are out of the office or on-site appointments.
Requirements:
High school diploma or equivalent.
Previous experience in an administrative or office support role is preferred.
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritize tasks effectively.
Knowledge of audio equipment or a passion for music/audio technology is a plus.
Ability to work independently and collaboratively as part of a team.
Benefits:
Competitive salary
Health insurance
Paid time off
Employee discounts on audio products
Opportunities for professional development and advancement
A dynamic and creative work environment with a passionate team
How to Apply: If you're passionate about music and audio technology and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're interested in joining Jerry Harvey Audio. We look forward to reviewing your application and welcoming you to our team!