Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating alcohol misuse. Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment. The Ria program is delivered through telehealth and by a care team of Physicians, Nurse Practitioners, and Coaches with clinical expertise to manage care and outcomes for Ria Health members.


JOIN THE RIA HEALTH TEAM!


Ria Health is on a mission to bring effective evidence-based treatment for alcohol use disorder to all Americans. Our team consists of empathetic mission-driven professionals coming together to support the quality and availability of our national telehealth alcohol treatment program. 

Ria Health is on a mission to bring effective evidence-based treatment for alcohol use disorder to all Americans. Our team consists of empathetic mission-driven professionals coming together to support the quality and availability of our national telehealth alcohol treatment program. We are seeking an Implementation Manager to join our rapidly growing team. Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $18 million in Series A led by SV Health Investors, LLC.  The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum,  Beacon Health Options, Highmark Health, and Magellan Health.

WORK AS A RIA HEALTH TELEMEDICINE LICENSED CLINICAL SOCIAL WORKER

Ria Health clinical personnel participate in a virtual team clinic environment, working interdependently with team members and departments. Licensed Clinical Social Workers must have demonstrated experience delivering evidence based psychotherapy, such as CBT, MI, and trauma informed care and training in addiction. Ria clinicians are professional and collegial, with the temperament and judgment to treat patients via telemedicine. Ria clinicians use the Ria platform to monitor and support members’ progress to positive outcomes, and to collaborate with medical, coaching and supporting team members. All clinical staff participate in weekly rounds to review and learn from case situations and the discussion of previous experience. This role is 100% remote.



REQUIREMENTS

  • License in Clinical Social Work (LCSW or equivalent) in the state of California

  • Three to five years of experience delivering evidence-based psychotherapy for depression, anxiety, trauma and alcohol use disorder 

  • Experience treating individuals age 65 and older and individuals with behavioral and medical conditions 

  • Technology-savvy and experienced with service apps such as Athenanet, Zoom

  • Team player; maintains a high level of professionalism with members and team

  • People oriented, relationship focused; experience with telehealth is desirable

  • A secure private office with a professional background and appearance including proper lighting and direct high-speed internet capabilities to conduct video medical appointments

  • Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private.

  • Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination.

  • Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private.

  • Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination


SPECIFIC DUTIES AND PRIMARY RESPONSIBILITIES

  • Lead the psychosocial aspects of treatment for assigned patients

  • Deliver evidence based psychotherapy for alcohol use disorder, depression, anxiety and trauma in an older population (age 65 and over)

  • Treatment plan and coordinate care among the interdisciplinary team and externally with other care providers and case managers 

  • Monitor health outcomes and use data to inform treatment and discharge plans

  • Revise care plans in collaboration with other medical staff and coaches

  • Conduct risk assessments and crisis intervention as needed 

  • Escalate patient safety issues in accordance with company and professional standards 

  • Manage patient appointments according to company, medical, and insurance requirements

  • Lead 40- and 30- minute video sessions with patients


OTHER RESPONSIBILITIES 


  • Communicate with patients through phone, app-based text messages, and HIPAA compliant email

  • Build relationships with Ria members to support engagement, quality experiences, and lasting outcomes

  • Demonstrate professionalism, attentiveness, and promptness during sessions, throughout the course of care, and by using technology interfaces with members

  • Enter clinical documentation and billing information into Athenanet

  • Participation in virtual rounds and other training offered by the organization

  • Collaborate with Medical, Product and Coaching team on program development

  • Comply with HIPAA/CFR 42 Part 2 privacy standards, Ria Health policies and procedures, reimbursement and accreditation requirements, and Federal/State/Local laws & regulations

  • Continuous learning and change advocacy as determined by industry trends, community needs, and best practices

  • Plan schedule around member load to optimize continuity of care



Always Learning – We celebrate curiosity and discovery through development and research.


Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.


Teamwork – working together, we will achieve great things.


Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.


Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.


Ria Health Values:


We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.


Ria Health Mission:


A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.


Ria Health Vision:


Ria Health provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


EQUAL EMPLOYMENT OPPORTUNITY


Ria Health invites you to apply at RIAHEALTH.COM.


APPLY TO RIA HEALTH


  • Unlimited PTO for full-time team members

  • Telehealth training and development

  • Competitive compensation

  • Work remotely anywhere in the United States

  • Direction/Coaching/Mentorship from a highly experienced leadership team

  • Upward professional mobility

  • Experience professional growth within a rapidly expanding tech-healthcare company

  • Join a team of Mission-driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction




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